Embassy Suites Williamsburg

Odd smell in room. Kind of musty like they can't get the moisture out of the air. Mattress is horrible. Pillows are even worse. Breakfast is great though! And the evening reception is nice as well. Pool was nothing special but it was there at least so I guess that means something. If it was $50 cheaper per night, I'd give it a higher rating.

Lots of options for breakfast, better than competitors! The lady working in the dining room was a pleasant ray of sunshine!

Recommend stay for couples and families alike. The free breakfast was phenomenal with fresj real food options. The only packaged food items were the milk (to include almond milk) and yogurt 😋

The big fan at the lobby is a bad sign and rooms are moisty so even if they clean. It doesn’t feel clean

This was a great stay for my husband and I.

Clean room, friendly staff excellent breakfast

EXTREMELY CLEAN AND EXCELLENT BREAKFAST!! I WILL SURELY RECOMMEND THIS HOTEL.

Great

This is the worst Embassy Suites I have visited. It is very outdated. The cleaning staff and front desk employees were very nice. However, the building and room were in poor condition. Our room has multiple issues, including mold, a falling ceiling, and dirty carpet and furniture.

Our room was very clean, breakfast was excellent, staff very helpful and managers reception before heading to our room was just enough to relax me for the along with the light snack.

We had booked a room with a king bed, but unfortunately, they overbooked and didn’t have it. Instead, they gave us a room with two twin beds. To make matters worse, the room wasn’t clean, and there was hair all over the bathroom.

It is an old property that is lack of proper maintenance. Below average Embassy Suites. Breakfast was the best part during the stay.

Great hotels... even though it's one of the old embassy and room is outdated. The bathroom was huge and nice. The breakfast was so on point. The cocktail hour had so many selection of 2 free drinks with snacks. I will be back!

Hotel was fine. Room was clean and well equipped. Staff were nice and welcoming. Breakfast selections were good although how the lines were set up were not great. The staff were very helpful as they came around asking if you needed anything further or taking your plates.

WiFi issues, phones dead in the room and the lighting was extremely poor.

The rooms I stayed in were nice and clean, plus the staff were great and the breakfast was amazing, as they always made sure to keep it stocked up for their guests.

The stay was awesome, just wish the had a hot tub in the spa area.

We arrived in a room a little to close to the pool and asked to be moved. Super helpful young man moved us. The room we were moved too was a little off putting. Since we moved once I decided to deal with it. The could was stained and it smelled like pet were allowed. We wiped down all the surfaces but some stains remained present. I made the mistake of turning the air up too high and it never recovered. By the second night we were there. The room temp never hit below 83. I let the desk staff know on the way out as we just made it work. The breakfast and the bar area are always fantastic. Such great service and food.

This was a horrible experience. The rooms stink terribly and the rooms are dirty. Very displeased with my experience

Came in at 6:30pm computer system was down could not check in, was told to come back in A little while. Came back at 8:30 pm and was told computer system was still down and could not check anyone in and could not check in by app. Was told we would need to find another hotel even though we had paid ahead of time waiting on refund. Very disappointing after driving 12.5 hours and trying to find another hotel at night in the same area with all other guests being told the same.