Days Inn & Suites by Wyndham Williamsburg Colonial

The pictures advertised online are incredibly misleading. The actual room was dirty, unsanitary, poorly maintained, and absolutely nothing like the photos.

We did not notice until we heard screaming and noticed someone getting arrested just outside our room, but the sheets had blood stains and the mattress had what would likely be urine stains or maybe even blood. Don’t stay in room 151.

The property is close to a lot of things - really good location - restaurants and activities. The staff was friendly and helpful. The place itself was poorly kept - the pool area had old food containers around despite signage - the room was unclean and smelled of smoke, the bathrooms especially need a solid scrubbing and in general needed a lot of upkeep. It has the potential to be a great place if attention to that stuff was made.

Room was cleanish but staff was very lazy and unhelpful. Room did not have bedsheets on the sofa bed mattress and there was an old t-shirt left on the mattress. When I called to ask for sheets, they asked me to come down to reception and get the sheets to put on the mattress myself. The room was booked for 5 adults and only came with 2 towels. When I requested 5 towels, we came back to a dirty room and dirty towels, with no extra towels. I went down to reception to get the extra towels and the receptionist asked me to bring the dirty towels down myself. The service here was unacceptable.

When we first walked in you could tell it wasn’t cleaned properly, stains in the bathroom and dirt and grime as well. It says “FREE WI-FI”, be prepared for the WiFi to not work during your stay, along with a tub that didn’t drain. There were also bugs in our room one night and when confronted the front desk there is no compensation they offer besides being offered another dirty room. If you want a hotel that isn’t clean and could possibly have bugs and not a clean space this is the place for you! Most staff were friendly but the one guy confronted about their horrible service.

You got nice rooms and ghetto rooms. Don’t know what you’re gonna get.

When we reserve the breakfast was included but in the morning the customer service told us that there was no breakfast that's is unfair

Staff is very friendly

Very disappointed in our stay here. Dirty beds and walls, spider webs all over the room, very thin blankets and very flat uncomfortable pillows. Will never stay here again or recommend it to anyone

Very poor hotel. Rooms are dirty and the hotel premise is dirty and run down

I don’t think I can stay here again, the price was great. Two bathrooms were nice. But the towels were dirty, one of the covers too. Smelled funny.

Great location, quiet, didn't expect the pool, which was nice. Plenty of parking. Sheets on one of the beds was stained, but staff changed it quickly after I called to request they be changed.

The bathrooms have issues

Very good

We only stayed one night. Anymore would have torture ? The entire hotel needs to be restored. Guest had clothes hanging in the trees and outside rooms. Tried using the WiFi and a notification indicated use at your own risk.

Clean rooms, quiet, comfy!

Hair on all linens, blood on bed/ comforter. Roaches and bedbugs! Left and stayed elsewhere.

I had to look for another hotel

The rooms did look alittle run down and could use a little maintenance. But overall it was good.

Hotel location is nice and staff are accommodating. But the hotel seems to be dirty. Please clean the sink area, there are so many dirt and hair strands. Under the table as well are dirty.