Kensington Park Hotel

Nice hotel but cold use a little sprucing up.

The staff were very accommodating for our extra late check in and also holding bags on our last day. The hotel is a beautiful old hotel and the rooms were styled to match the building. The room was large and well appointed. Bed was comfortable and we enjoyed having a window that could open. The location is awesome and easy access to Union Square, Cable Car, shopping & restaurants. It was safe to walk in this area at night.

the position of the hotel the dimesion of the room

The hotel was very conveniently located near Union Square. The valet parking that was available at the hotel was really good and easy (apart from the price was quite expensive in comparison to LA and Las Vegas where we also stayed and used valet parking). The staff were all lovely and welcoming. The beds were very comfortable. The hotel was quite dated and just needed a bit of TLC in parts. For example, the mirror in our bathroom was cracked and the lighting in our room wasn’t great. Again, we found the parking quite expensive.

Everything, Quinn was super nice and helpfull. Everyone was but specially him. Love the atmosphere, the view we had. The location..loved all The only thing, is that every day after we come back from our sightseeing our door card was unprogramed and we would have to go back down stairs to reception so they could reprogram it

Location is excellent. The hotel is charming in a way. For example, look up at the wood work when you're in the lobby of the hotel. One can also get a glass of sherry in the evening. Very easy to move out in the morning and set about your adventure for the day. N/A

Exceptional

They kept our luggage before check-in and after check-out. The morning coffee and snack service, as well as the water dispenser, were great. The water server offered sparkling, still, or hot water, along with some flavor options. Although we had a minor issue with the toilet, the staff responded promptly and resolved it right away. Please note that housekeeping is provided only once every three days.

The location is great.

You can’t pay 60$ for...

Very good

Exceptional

The hotel does not adhere to their posted general conditions. Booking has confirmed this (see attached photo), but weeks later this still remains unresolved. They just ignore you and don't answer anymore. I'm now getting my money back via the credit card company, but it is very tedious. I also spent quite a bit of money on calls to Booking, but with no real results so far. I know there is always a disgruntled guest with every hotel, just posting a bad review for the sake of posting a bad review, but I promise you, this is not this case... Just book somewhere else. ;)

The rooms are well maintained and have the charm of

Very good

The locations is great and the room was clean. The bed was comfortable and I had everything I needed in the room The walls are thin and I could hear the guests in either side of my room as well as upstairs. There is a theater in the same building as the hotel and at peak hours the elevators can be difficult to access

Central Union Square location but careful going even a couple of blocks the wrong way. Hotel was clean and provided coffee in the morning. Rooms were small, but comfortable.

Superb

Exceptional

Exceptional