Residence Inn by Marriott Pittsburgh North Shore

Under construction.

This location was amazing with a lot of parking. First our room had a toilet that didn't flush then no hot water. HOWEVER, the very friendly staff sent maintenance for the toilet on day one and on day 2 let us shower in a another room until ours was fixed. I just wish we didn't have to call at all and it would have been perfect!

I know it was busy weekend, but the front desk never would answer their phone. We asked for a shower cap and they had nothing like that available. There was no brochures of what was available at the hotel or around the area. Also

The staff was helpful when we needed sheets for the pull out sofa and the room was clean.

We had to change room because the door was not properly closing and there was no hot water (even if we let it run for a few minutes - per front desk). The new room wasn't much better, the HOT water was warm, even on the highest option (running water didn't work). Room service was mentioned to be every other day, we stayed 5 days and not once did they come to clean the room (we didn't have a sign on our door) I had to ask for new towels and toilet paper. Breakfast was great, variety of choices. They could at least deep clean the rooms pull out sofa (a few times a minth), the cushions were a bit dirty and spotty lookingOver all it was OK, not what I expected for a Marriott Property for sure.

Good

Location

Proximity to the event we attended. Under renovation. The bedding needs updated. Always love Marriott accommodations, but they need to change out the mattress and pillows! Definitely wasn’t a decent night’s sleep for my wife or me! Wallpaper was peeling off the wall and chalking around the tub was dirty and needed replaced.

Breakfast was not good at all. Staff was friendly. Location was great

Close to everything. Hotel is in process of a lobby renovation so there was really no place for groups to gather.

Nothing. Hotel was so dirty and unsanitary. Unreal it cost 300$ Marriott should be ashamed to put their name on this hotel. It was disgusting. Anyone traveling with kids especially do not stay here. We left bright and early and only stayed because we got in so late and were all too tired to drive anywhere else with kids. Did not even stay the second night we booked.

Exceptional

.

The halls had piles of dirty linens laying on the floor along with bags of garbage. Breakfast was disappointing too. I stay at Marriotts all the time and am a Bonvoy Gold member. This property does not live up to Marriott standards in my opinion. Very disappointed

Location Used to be our go to in Pittsburgh but it’s starting to feel very dated. There was a strong chemical/cleaning smell in the room and hallways that never went away! It had our eyes burning

How close the stadiums were to the hotel!! Hotel didn't smell well and the rooms needs work. And a food was not good.paid to much...

Great location. Rooms are roomy,, comfortable. Breakfast was good. The biggest problem was our group had 6 rooms reserved. We called earlier and asked to have our rooms on same floor and that we would be arriving fairly late. Upon arrival two of our group were told their rooms had been canceled. We didn’t cancel. Hotel Blamed it on 3rd party booking but we were given conflicting messaging. not enough room here to describe the fallout but it was messy.

Great location and rooms, Continental breakfast No instructions on how to operate appliances in suite, very few utensils, ice make in freezer didn't work and no ice machines

The only downfall we had issues with pool was cold. And our room did not have hot water. It was lukewarm. And I talked to another person staying there and they said something about no hot water. Everything else was good. Got to check in early. And parking was great too.

Our king bedroom with pullout sofa room was awesome with full kitchen, included cutlery and utensils. We stayed for 6 days and had the continental breakfast every morning and used the guest laundry too twice. Very convenient location with prepaid self parking