Extended Stay America Suites Orange County Anaheim Conv Ctr

Room was clean and 3rd floor was quiet. Beds were very comfortable. Definitely will be staying here again.

Clean and quiet and close to Disney! The staff is great there. Always helpful

Rooms was clean, a little outdated, but did the work.

Tried to get new room, but was unable to change it had to wait for some time which impacted scheduled events. Bathroom tub still was not cleaned & floor was dirty. Only plus was the 2 staff up front upon arrival who tried to improve the situation.

Night shifts should have backup and wear uniforms.

No microwave. The tub looked disgusting. Homeless people around property.

I appreciate extended stay for the amenities such as covered parking and location to the park as well as accommodating pets for a reasonable price. Although I left my dog at home this trip, we enjoyed staying at this location, but the tubs appeared to be unclean however it’s the repairs throughout the years that made it look like that. Also, the countertop for the kitchen was also a little out of shape, and the fridge looked very old, but everything functioned as it should, and the bed linen was clean the Internet went out or the TV blacked out a couple times. The room was 402 if you’re not too picky and just need a place to sleep while you’re away at the parks all day definitely choose this place. If you’re a little picky and scrutinize everything this may not be the place for you.

Property Is very Clean, The Rooms are really nice especially them being updated! Staff is really Helpful and Always smiling making you feel Welcomed. Free Parking is a Big Plus especially in this area next to Disneyland and the restaurants! Love it here!

My Parent and I stayed at this hotel, and you were limited towels, the staff was not very helpful, and it would smell like drugs, and in our room there was mold on the pillow. and make sure to take your own pots and pans because when asked they said there is none available.

The hotel was so dirty your feet would turn black and stick to the floor there is no maid service you have to do everything yourself including cleaning from the last guest there is no breakfast either that is a lie terrible hotel

Room was spacious and clean and quiet! Bed was comfortable!

My family enjoyed their stay. There was an instance where one of our kids found a dead bird in the pool filter and the staff responded quickly. They demonstrated they knew the process for safety and how to dispose of potential wastes.

the property was filthy and when we asked to change rooms because our room was dirty they tried to upcharge us for putting us in a room with 2 beds. We did speak to the front desk and they were able to fix the charges but overall we were pretty disappointed with the property.

I was very disappointed I have stayed here many years back and I don't remember it was this dirty and just the whole staff was not on top of anything I I will never stay here again thank you I'm just being honest

We spent the weekend at Disneyland, and when we returned, our room had not been serviced or refreshed. We understand that housekeeping policies vary, but the overall level of service was poor. We had to ask for basic amenities instead of them being provided. Another concern was the area outside the hotel. There were homeless individuals around the property, and I did not feel comfortable leaving my belongings in the room. I ended up taking my expensive items with me whenever we left because I didn’t feel they would be secure. Overall, the cleanliness, service, and sense of safety did not meet my expectations. We don’t ask for much when we travel, but based on this experience, I would not stay here again.

Looks old, bathroom moldy, some small spiders and upstairs neighbor can hear early morning footsteps, request fir utensils not given and some amenities need to be requested like shampoo etc. The young lady who recieved us was nice but the other girl was not acceptable. The internet was very slow and the breakfast was disappointing ( coffee , some power bars and cup cake)

Good location The check in girl, she said the tap payment wasn’t working even though I’ve used it multiple times, then the internet was so slow it effected my cash app payment, then she said I can’t accept that card, it’s was the only one I had…the refrigerator buzzed for 3 nights, was told manager was out and didn’t know when he’d return, it’s was a financial nightmare…fireworks were great, but morning staff unfriendly, gave selective cheerfulness…

the convenient location. Staff friendly, but didn't have resources to be very helpful. no hot chocolate, only 1 spoon left, few and poor choices even for a continental breakfast. Short on supplies. No extra toilet paper in bathroom. Good thing we left early a.m.

It is great here Will the manager and his staff are amazing! Our room was very clean and the bed was so comfortable.

I liked that is was pet friendly and they do not charge an arm and a leg to bring our fur baby’s. I will be staying here again