Vacation Village At Williamsburg

Staff were like zombies All six dining room chairs were disgustingly filthy. Alerted staff and sent pictures immediately. Nothing was done until 4 days later Toilet overflowed, showers had mold

The pool and the other amenities were great! The unit was a 2 bedroom, 2 bathroom unit. There was a washer and dryer in the unit. The location is excellent and the staff is friendly. The room was outdated. The carpet is very old and worn and needs to be replaced. I did not like all of the Golf Carts ( there is not a golf course) Also- it was very quiet until a very loud group arrived that was located directly above me. Then it became loud.

Exceptional

The staff was absolutely amazing. The room was large clean and beautiful! 10 out of 10 would stay again!! Nothing..best resort we have ever stayed at!!

I didn’t have the breakfast. Every thing was great.

Pleasant

Everything I like everything

I like it was close to attractions I didnt like being on the second floor and not having a full stove. The neighbors down on the first floor was terrible.

Front desk staff during day was extremely rude and not helpful, Night staff a guy nSmed Lucas provided excellent customer service, the day time girls could learn a lot from him,,, the pool smelled of urine, And I'm pretty sure I saw a bed bug,,, don't do it,,, also the whole property smells of seed smoke,,, not good for kids Bad attitudes and better than though attitude from day time from r desk women

Exceptional

Big apartment, we had oun kitchen I didn't get apartment with the stove, and staff didn't met our request for relocation close to our friends. We found cockroaches in the first day.

Exceptional

Everything was good, very clean. They only had 1 small tiny trash can and not enough trash bags.

Clean and spacious Timeshare promotion

Exceptional

Exceptional

Good

Disappointing

Exceptional

The campus was beautiful. Wonderful staff that greeted you when you arrived and helped right away if something needed attention in the unit. Pool and grounds were lovely to walk around. The one room condo was very spacious for our family. Only negative was the mattresses needed to be replaced. They were all hard as a rock.