Spark by Hilton Springfield Southwest

Wonderful place to stay! No issues. Front desk staff was wonderful!

All great

It was very nice and comfortable. I found the shower gels and shampoos were not very good or cleansing. I preferred bar soap and had to track down the cleaning staff to get a little more soap.

Too expensive for the low quantity Everything

Pool door malfunctioned, pool area not accessible during a time we wanted to use.

The breakfast was okay and needed like pancakes or waffles something like that or scrambled eggs Nothing

Clean and comfortable The TV didn't work.

Location and staff was nice. Not clean. Had bugs.

Great property great staff

The staff at the front desk were very friendly and helpful

I’ve stayed at a Spark before and it was great. This one was a poorly refurbished old dirty hotel. Getting ready to shower, there was no hot water! I had to call maintenance, they came, fixed the broken handle… but took an extra 30 min with me standing in a towel.

No one cleaned breakfast area. Trash overflowing

location The elevator and carpet super dirty

Excellent staff clean rooms

The initial appearance is sort of misleading. Hilton name should be ashamed of the dirty, dirty nasty filthy carpet in elevator and third floor where I was assigned. Really, was this building a Super 8 prior to changing the name to Hilton? In other words ...not worth $177 for one night.

was clean. decent breakfast. needs new carpet and exercise room.

It was comfortable and the price was ok. There were ants in every area of the room. When I first arrived I was eating my dinner on the table when I saw a few ants. I couldn’t see where they were coming from so I only thought it was a few. When I woke the next morning there were ants crawling inside my luggage. So gross. I was very frustrated when I checked out.

No body refilling coffee. Even it's empty No qood

The hotel is far too expensive for what you'll find. The whole hotel smells bad, the carpets are filthy, the bed smelled bad too, and the breakfast was awful—you can't even call it breakfast, just cold boiled eggs. If you're looking for a clean place, don't go to this hotel.

And so did the wife Regular and healthy breakfast choices Clean facility and very kind and friendly staff