Hotel Providence

The staff was very helpful. I had a few issues with my room but the front desk did what they could to make it right.

This property looks dated and room carpet was not that clean and a lot of cigarette smell in lobby upstairs and sofa in my room smell disgusting like pet odor .I stayed one night and in early morning hours around four my sleep disturbed by someone playing music in street with full sound for almost 30- 40 minutes.Its not hotels fault but not a good area around there .I will never book a room again in this property.

Old hotel with a lot of charm.

Superb

Everything was wonderful.

The room was very clean and comfortable. Staff was pleasant and helpful!

Historic building, nice neighbourhood. Clean. Good restaurant sur place, although breakfast is not included but we received 2 vouchers for 4 persons for the entire stay (10 USD in total). Small value but at least you can use it at the restaurant which has good prices and tasty food for breakfast. Spacious bathroom. The flexible shower was a blessing per European standards. Complimentary coffee and muffins/cookies all day in the reception lobby although they run out of these quickly and forget to replenish. Our room had a view to a brick wall (2 meters in front) so it was dark, almost no natural light. We were not notified about this aspect at the check in. No slippers. The welcome package (popcorn, small piece of chocolate) should be reconsidered, to say the least.

Historical hotel with great location and valet parking making it super convenient as soon as you arrive. The hotel is super clean, the staff helpful and friendly. In the morning there is a free breakfast on the ground floor with some sofas/table to sit down, cookies are available in the evening. It was a perfect base to discover RI during the day and have dinner in the evening in the many restaurants within 5-10min walk from the hotel.

Location. Very tidy , good size room Nothing

Pleasant

Very unhelpful front desk.

We really like this hotel...

Exceptional

Location They got rid of the free breakfast on weekends!

The staff were exceptionally helpful. I wish I could remember all of their names. One person in particular stands out, though: A man named Raffy. He is superb! He is so helpful and friendly. not relevant

I was politely greeted by Sebastian at the front desk who immediately made a connection w me. We were there to drop my daughter off at JWU. He graduated from there too. Everything was exceptional.

Superb

When we arrived the elevator was broken and I felt that some token accommodation should've been offered. The weekend desk managers seemed young and a little clueless, certainly for people in the "hospitality" industry to say nothing of a hotel of this caliber. The magnified mirror in the bathroom was broken and no great effort was made to fix it. Not a bad experience but not a great one.

Hotel was beautiful! Food in restaurant was good. Central location, near cute shops. The property is right across the street from a shelter, so there were constantly a group of men hanging around outside yelling at you. It was uncomfortable, especially as we were 4 women traveling alone. The staff all seemed to not care about anything. They were extremely nonchalant. The beds are loud for some reason. Fruits for buffet were rotten and flies were everywhere on food. Room had no hand soap or conditioner upon arrival.

The room was very quiet and comfortable and the shower was nice. Was hoping for free parking and the TV's did not have any streaming apps. Also there was an additional "amenities fee" in addition to the Expedia booking price. Overall good hotel and would stay there again.