Robert Treat Hotel

I love the location, didn’t like there were no microwaves or coffee pot in the rooms, they have 1 microwave on the 11th floor for everyone to use

No amenities like free coffee as advertised

The staffs were absolutely helpful, the shuttle bus service to the airport was excellent too.

Para mis próximos planes volveré con gusto de nuevo .

The staff was rude the room shade didn’t work and they put you in a handicapped room the lobby was a mess they charge you to park and the parking is limited

Beds are bouncy. To be clear, parking is Not free.

Parking was expensive and building was very old

szx

Excellent

Me dieron la suite del governador y no me cobraron deposito 👏👏

Many construction updates were in place to maintain this historic site. Glad to see that. We did not locate the free breakfast. Apparently, it was at a sister hotel. We stayed here in a pinch when we did not make a flight connection and had to wait 24 hours for our next flight. Shuttle service was great.

Worst I have ever stayed in

I arrived around 3:00 PM, the stated check-in time, and was abruptly told, “There are no rooms available.” No apology, ETA, explanation, or effort to set expectations. The delay itself wasn’t the main issue—it was how I and other guests were treated. The front desk staff were dismissive and rude. At one point, I was actually offered the option to cancel my reservation rather than having someone take ownership and find a solution. Staff members never properly identified themselves, and one wasn’t even wearing a name badge. Ironically, it took a security employee to step in and help. He went looking for housekeeping, found someone who said her phone had been off, and obtained a list of available rooms so the front desk could finally assign one. I checked in around 3:30 PM. Hotels get busy and delays happen—I understand that. What isn’t acceptable is poor communication, lack of empathy, and making paying guests feel like they’re an inconvenience. Hospitality is a customer-service business. The front desk represents the hotel and sets the tone for the entire stay. Experiences like this can seriously damage a hotel’s reputation. I’ve contacted management and given them an opportunity to address this and make it right. I’ll update my review based on their response.

Minor changes that would help: 1. All the rooms smell like smoke. Even the hallways and elevator. Either upgrade the filter system or install a better one. I always bring an air purifier with me. 2. Fix the AC in all the rooms. 3. Provide better towels. The towels appear very old and cheap. Always 4. Install a shampoo, conditioner and body wash on the wall in the shower like other hotels. I guess if you change all these things then the price goes up, right?

The room was pretty small. The furniture was old not up-to-date. Nothing moderate. It had a little rip in the carpet which was clean but not clean well. Even though the staff was great, I will give them that, but as a whole, I would prefer to go to the Marriott or somewhere else, but at the time this is where I decided to go, it was convenient.

Smelled the marijuana, parking was terrible; parking lot attendant was rude. Front desk staff were helpful and polite. The airport shuttle was VERY helpful.

Passable

Stay at a hotel and have to pay $24 to park is ridiculous would never recommend this hotel to anyone. The sign doesn’t tell you you have to pay to park it just says bring your ticket to the front desk and they hit you with a $24 payment at check out. Imagine staying here a few days and have to pay $24 per day to park. Ridiculous. Never go here

Fue muy buen lugar para hospedarme de emergencia

Was ever clean