Royal Palace Inn & Suites

It was good for the price nothing special

Refused to give deposit back because there was sand in the room and a spot on the sheet due to a sippy cup leaking I was told I wasn't getting my deposit back before anything was even cleaned the spot would have came out the sheet if it had been washed.

A lot of the hotels check in is at 3 or 4pm, and this hotel was at 4pm. We arrived at 230, we asked to check in early since the room was available, to use the parking and pool. The person that attended us said yes but we would need to pay an extra $35.00. We just left and went to the outlets.

On are last are last day stay we were getting everything gathered to leave nd my daughter went to use the restroom and the roof started pouring water on my daughter after a few mins the roof came in onto the bathroom floor hotel staff didnt seen to concerned with it acted like it was no big deal

Los baños tapados los airees acondicionados no sirven es pésimo lugar no lo recomiendo para nada.

Es lo peor que e podido visitar las habitaciones están llenas de cucaracha, no vayan nuca

Not bad for the money

While this hotel is family-owned and operated, the experience simply does not justify the high price point. The property is quite dated, which is understandable, but the overall quality was low. We encountered several concerning issues, including bed sheets with holes resembling cigarette burns and stained towels. These inconveniences failed to meet basic expectations for the cost.

Check-in was later than most.

I liked that it was close to the beach

Misrepresented

You pay to be close to the beach. My family had our reservation canceled last minute after a 15hr drive. We needed a one night stay for the 5 of us so we chose this property based off pictures and rooms. When we checked in the staff was nice and gave us an extra parking pass that was great. But the room itself was dirty. The sheets were dirty and the room smelled. But before even arriving to the room we had passed several people sitting on the stairs in their pajama’s just kind of hanging out and wouldn’t move for us to get to our room. The interior of the room needs to be uodatet and the AC was in the kitchen and we needed to run it full blast to get to our room and the walls looked like they had been painted over several times. If you have no other options I guess this would suffice. Looking back I would have rather driven 30 mins away for a cleaner 2 Queen Bed room for obvious reason. Lesson learned

They good customer service

Clean room, air conditioning is great, stuff are nice. Parking — depends.

Do not stay here. They will not refund you your deposit!!!!!!

Staff cordial.

Strict rules.. smell..no room service

Overall average for the price

When I got there, I was asked to pay an addition $50 deposit after I had already paid for my stay.

Manager tried to keep my deposit and threatened to call the cops if I didn’t leave while inquiring about the reason said it was a remote that was eventually found