Bella Vista Hotel & Suites

Exceptional

Superb

Everything was great, staff included! Wish that there was a hot tub.

We had a suite but our washing machine did not work properly other than that i will be back every time i visit liberty university

Nothing to add Nothing to add

I like the charm and decor of the hotel. The staff was very friendly. The room was spacious. We had a beatiful view of the mountains. We were pleasantly surprised to find a washer/dryer in our room. We will most likely be staying again. Not really that big of a deal, but we were surprised at how cold the pool was.

clean room, staff were fantastic, friendly, wish the rooms had a phone. our tv didn't work, but we were only there one night. very basic hotel .but nice.

The breakfast was nice and the staff were very kind and helpful.

Mix matched furniture, little pillows, lamps didn’t work,

Last time we stayed there it was much better. This time, we had a king room and there was only 1 mirror that was in the bathroom with the toilet and shower. The sink was outside that room. It was super inconvenient. It made it very hard to do my hair and make-up while my husband was in the shower. The night tables are very small. My lamp did not work.

Superb

Everything truly It’s too far from home, but perfectly placed where we need it to be.

Large rooms, clean facility, variety offered at breakfast, close to our events N/A

We walked into a beautiful lobby and breakfast area with a fountain and fire pit. We were impressed and thought we had found our new favorite hotel in Lynchburg. Then we walked to our room with carpet stains everywhere. I like a firm bed, but this one was so hard I actually thought throwing a blanket in the floor and sleeping there may be more comfortable. It’s unfortunate so much time and money was spent on the area you walk through for a few minutes rather than where you sleep for hours.

The light and airy colors It was very beat up and not the cleanest

The staff was amazing and the place was super clean, would definitely stay here again.

Very good

The staff was wonderful. We wish this facility had a laundry room.. our room was very nice and clean.

Very satisfied overall. The room was great despite a busted pull out sofa. The rooms were tastefully decorated and the restaurant and bar were better than expected. The staff was friendly and very responsive to our needs!

First, I rated the room two stars for cleanliness - the majority of the room was very clean however when opening a dresser drawer we found a used condom stuffed back into the condom wrapper. You heard me folks - the ultimate hotel nightmare. We did not make a big deal about it because my significant other did not want our daughter to know since it was a special college drop off trip. I contested this stance but agreed to stay quiet… until now. Otherwise - clean. The television was the size of a large computer monitor and the phone to contact the front desk simply didn’t work. The staff was incredibly kind and the continental breakfast was decent, if not a little underwhelming. More healthy options like sugar free yogurt and fresh fruit would have been nice. I paid a premium price for this room and was not thrilled with the discovery of a pre-enjoyed rubber. It made me question the thoroughness of the housekeeping. Overall, a fine time. I wont be going back for reasons already explained but the lobby was lovely, and the staff incredibly kind.