Novotel Glasgow Centre

Superb

Conveniently situated city- centre hotel, easily accessed and surrounded by hospitality venues. The hotel public areas are clean and modern. The rooms are adequate for a comfortable stay. Like all hotels, the diamonds are the staff and this one was no exception. Would recommend for a city or theatre break in Glasgow. Phones removed from bedrooms . Some lower floor rooms have views of an un-sighly flat roof littered with some interesting detritus!!

Professional, dedicated and well mannered staff . Comfortable and clean environments with great location to the city centre . None

The rooms were lovely and comfortable the staff were very friendly very helpful I would definitely recommend to friends and family The only thing was we were to late for breakfast we thought it was open till 11.00

The location is great at daytime and early evening to try out some excellent restaurants. It's not far from the underground. The beds were super comfy. The hotel feels dated, our room was very basic compared to the Novotel York. Wifi didn't work well / not all despite signing up for superspeed wifi. Breakfast was OK, coffee was terrible. On the day of arrival the hotel sent a message that they would cancel our reservation unless we paid immediately despite Booking.com having our credit card details. We paid as we didn't want to risk losing the room (we selected pay on arrival). When we raised this, first we were told it's standard practice and then they would of course absolutely not cancel our room. The area is fine during the day but I wouldn't recommend going out after 2100. There is very limited parking with only 12 spaces and it's very small. The lights in the room could be improved and a larger TV would be nice.

Exceptional

Bathroom was filthy. I took pictures The beds was very uncomfortable, room was absolutely boiling we couldn't sleep and the bathroom was filthy

Very comfortable beds,pleasant staff and the whole place was clean . That you didn’t have weatabix for breakfast.

location was good. the rooms were smelling awful! we complained about it and nothing was done.

Very good

The room was good and bathroom was very great When will call the recession we need filled up our drinking water and they said we can take water from the bathroom room to being drinking that’s was very poor.

Very good

Very handy for the Kings Theatre Nothing

Good location View is bad,separate toilet and too noisy.

Aesthetically pleasing, lots of things to do around the area. You have to pay £10 everything you go in and out the car park ended up costing me £50 in one day!

lovely and clean. comfortable beds. really quiet so handy for kings theatre n/a

Clean (apart from some mould where the shower screen meets the bath tub), hotel well located for our purposes, staff friendly and helpful Milk provided in plastic tubes - not the greatest tasting anyway but ours were past the Best Before date of early July. Very cramped toilet - would be better to have in the bathroom rather than separately.

Clean and presentable suitable to our need for an inexpensive room for the night To far out of town

Bad

Absolutely nothing As a frequent visitor in hotels around Glasgow I’d have to say this was by far the worse experience I’ve ever had. The staff were very polite and friendly as I checked into the hotel but I couldn’t say the same about the male staff I spoke to later in the stay. On entering our room there was a foul smell I can only describe as a mix between poop and a wet dog. The carpets were disgusting with stains and god knows what else, socks went straight in the bin after being in the room 30 minutes, looked like I had been walking outside in them. WORSE OF ALL is the constant humming/buzzing sound coming from outside the hotel travelling through your room. Seems like it’s coming from the car park area, you’ll hear and know what I’m talking about, don’t worry !! Sooooo loud I couldn’t sleep!! Ok so without a 4 page review here’s a rundown of my stay, The room stunk, was even worse when we “woke up” The room had an old fan that hardly worked and the rooms are way too warm. The bath plug was jammed and we couldn’t even have a proper wash. There was a constant humming/buzzing noise throughout the whole stay that was way too loud to have a proper nights sleep. The female staff on check in were polite and friendly, the male staff on the later shift were rude unhelpful and unprofessional. All in all, £140 for a night in maybe the worse hotel I’ve ever experienced, no thanks! I’d have been better buying a tent and sleeping in a field full of cows ! Don’t waste your money on a hotel room here, you may well regret it.