Pike's Waterfront Lodge

Superb

I am a handicap person and that had not been relayed to them and they immediately amended my paperwork and I had a wonderful stay at your location.

Nice stay in unique place. Especially enjoyed dinner on deck by river.

Na

I am ex operations manager in an international hotel chain. This hotel is beautiful in an excellent location. The hotel supervisor of staff (and their direct staff) needs to have a genuine overhaul. They have to introduce to ALL dealing with guests the idea to actually smile at guests and acknowledge the guests who are paying their wages. Smile smile smile ladies and gents. It’s management who is failing you all.

Exceptional

Very charming and Decorated for the region.

The breakfast was excellent, with lots of choices of hot and cold foods. The on-site restaurant also offered a great selection of dinner options, from salads to full meal options featuring Alaskan salmon and more traditional fare. The industrial HVAC outside our window turned on/off every 5-10 minutes and was very noisy.

Room was ok. Nice view from windows. The reindeer on property wad different. Meals were expensive.

Great

Great rooms. Love the decor. Located on the Chena River so beautiful location. Close to the airport. Staff are very friendly. We've stayed there before and will always come back.

The room was not impressive at all. The pillows were all hard and big. Very hard to sleep on. This hotel is going downhill. There is a good restaurant next to it though.

Exceptional

The desk staff was very helpful with local information of places to visit and public transportation

Staff were exceptionally friendly and helpful. Great value. Appreciated the authenticity of the decor.

Everything g was wonderful!

I'm Alaskan and this place felt like an amazing getaway. Super pretty flowers & grounds, cozy, cute & clean cabins, beautiful scenery, Aveda products in the bathrooms, could go on & on. Only complaint was hard, heavy pillows. Would 100% recommend staying here.

The hotel grounds are nice. River front, games, and fire pits are all nice. The place feels ancient. The beds are unbelievably uncomfortable and old. The move, they sink, you can feel the springs. I had heard it was old, it felt it. It’s in desperate need of updating. Even the blankets look like they were from 1982. In addition, the restaurant was mediocre at best but charged pretty outrageous prices. The outdoor dining was nice, inside felt, smelt, and looked like an old bar - not historic, just old. Lastly, someone kept putting the lobby TV on CNN, clearly a staff. The last thing I want to see is a bunch of negative news each day I am on a trip.

Exceptional

Great place but be aware that if you have a flight that check in is before 6 am you are not able to have their outstanding good breakfast