Best Western Plus Rio Grande Inn

Location was great, breakfast decent, bed comfy and quiet. 2nd stay here and did not get a balcony. 2 free drinks per person. Not bad at all

Very enjoyable stay and pleasant staff!

The room was fine, the breakfast was good. Check in employee was excellent, evening happy hour bartender was great. Some rudeness from a couple of the employees but for the most part stay was okay.

I WILL NOT GIVE THIS HOTEL ANY KIND OF A REVEW THEY ARE A JOKE

The double glass doors on the king rooms were interesting. Liked the room ok. Whole place felt a little dated but it was clean and everyone was very nice.

Very nice hotel, walking distance to the Durango/Silverton train station, complimentary cocktails.

All good

Very nice room with balcony. The A/C

Nice hotel. Complimentary drinks

Location Clean

Breakfast was very good. Great value.

The reservation stated that we would have a balcony; didn’t happen. The air conditioner was so noisy that it would wake us up every time it blasted on. We had made sure that we had the fan on a low setting; made no difference. When you ran a shower or tub the pipes would let out a continual screech that would awaken fellow travelers. Staff was nice but had very limited interaction with them.

We had trouble with our air-conditioning but they quickly made a repair when we complained by bringing us a new one. Staff is considerate and professional.

This was our second stay here. We stayed a few years ago and liked it so we went back. The place is very well maintained and is clean thru out the property. It’s walking distance from Main Street where all the shops are and places to eat. The complementary drinks were spot on. I recommend this place for the people who want to enjoy a nice quiet place to stay.

Great stay. Clean room. VERY comfortable beds and high pressure water. Close to downtown area and train station. Very cool hotel design with pool in the interior center. Staff at front desk very helpful.

Exceptional

The pool and breakfast areas were very nice!

Very good

Great place to stay, clean rooms, great location, walking distance to downtown, easy walk to the Durango Silverton Railway.

The location is great, especially if you plan to take the Silverton Scenic Railway. Easy to walk to restaurants, shops, movie theater, and train. Its got a nice indoor pool/hottub-- so would be great for families in the winter. The manager turns the breakfast area into a bar for a complimentary "Happy Hour". It's not fancy (plastic cups), but the drinks aren't bad! Rooms are fine and clean and has all the standard stuff, including a small fridge. Bed was comfortable. The building is probably from the 70s, so the common areas are a little shabby (rooms and bathrooms have been updated). The worst part is the design of the doors on the interior rooms facing the pool atrium. Some genius years ago probably thought double doors with windows (think 70s style french doors), would be just the thing to oversee the pool! Not sound and light-proof doors. So although there are blinds you can pull over the windows in the doors, light from the hall seeps in all around, so all night I was waking up thinking it was morning. And around 5:30 am you can hear the kitchen staff down the hall setting up (echoing across the pool atrium). They do give you earplugs automatically with the soap in the bathroom, and the AC window units are old-school LOUD-- which maybe would drown that out (again part of the design?), so the management is clearly aware of this problem. But it doesn't make it better.