Courtyard by Marriott Chicago Deerfield

We arrived at about 11 pm, needed to leave by 8:30 am. When we we woke up and were trying to get ready, we found out the shower handle was obviously broken—no water was working, Front desk said we’d have to wait for maintenance to arrive to fix it, or other option was to officially move us to a different room, move all of our stuff, then shower and get on our way. We didn’t have time to do all that, just asked if we could shower in a second room, then get on our way, without having to move all our stuff. Answer was no. So we got no showers, no discount. Shower handle being totally stripped should have been obvious had housekeeping cleaned room and notified maintenance appropriately, so it sure made us wonder about that aspect, too. As a Marriott Bonvoy member for many years, I was disappointed.

Rooms & bathroom were clean! I’d say a little updating could be done. A hot tub would be a bonus! Only downfall is no free breakfast, and NO ELEVATOR!

Location of the hotel was perfect for the location we wanted to see.

Staff was very friendly and accommodating, room was clean and very comfortable !

It’s fine. A cheaper option than some others but not really up to the standards of a Marriott family. Air conditioner in room didn’t work after arriving and unpacking. Switched rooms to a room with a working but noisy AC. No complimentary coffee in the morning. Needs a renovation. For another $20 per night I could have stayed at a much nicer place.

Evrething was excelente.

A dated hotel but clean and expansive grounds which means long walks if your room is on the far end.

Room was quiet. Staff were very friendly, polite and helpful.

Staff were super friendly and helpful. The building is having some construction to improve accessibility but that did not affect our stay. Quiet rooms.

The room was neat and very clean. Comfortable bed and pillows.

The hotel room was musty smelling, the AC was terribly at cooling the room down. The carpet was filthy. The bed was very uncomfortable. There is no elevator. Would not stay here again.

One evening around 9:00 PM, I went to the bar hoping to enjoy a nightcap. The bartender was away cleaning a room, and when she returned to the lobby, she never acknowledged us or asked if we wanted anything. Instead, she simply removed the candles from the tables. At that point, I decided not to order a drink. The bigger issue was with my room. I had a "Do Not Disturb" sign on my door because I did not want anyone entering while I was away. When I returned, I found that someone had entered and only partially cleaned the room, despite my request for privacy. This stay was disappointing, especially compared to my previous experience. Because of these issues, I won't be staying at this property again.

My check in was at 3 pm, told us to wait to get our room cleaned we waited,for about 2 hrs went back our room was not ready , only checked in at 7:45 pm .

all good

From the parking lot to the room everything was very clean and organized.

Muy limpio ❤️

New or renovated looking. Well maintained and clean and reasonably priced. I would stay there again.

No breakfast included for the price.5 The facility is very old and more construction work inside the facility.

Fine

Nice atmosphere The elevators were under construction