Kings Inn & Suites Mason

Clean

Cleanliness left a lot to be desired. There were no sheets on the pullout bed, and the mattress cover was tattered and disgusting. When I asked for sheets, they gave me two very thin flat sheets and I had to make up the bed. The bathroom was not very clean either, and the faucet dripped all night.

Pool was empty. Tv had no power even though it was plugged in. Light by the clock by the bed didn't work and neither did the clock. Wallpaper seams are peeling. Wall between the sink and desk was disgusting as was the work table/desk leg.

Comfortable bed ✅️ Cold A/C ✅️ Hot Shower ✅️

Exceptional

Active cockroach infestation, the elevators were broken the whole time and the stairs were falling apart. There were clumps of dust hanging from the ceiling fans, mold on the bathroom ceiling, and the windows leaked all night. None of the advertised amenities were available either, they do not offer breakfast, coffee is weekends only, and the pool was drained the night we arrived and stayed that way.

Hotel is dated.

Our stay was comfortable.

Nothing. The place was disgusting. The building is falling apart. The rooms were not cleaned. The elevators were broken. I’m not sure how this place hasn’t been closed down. Everything.

Very friendly and clean place.

Elevator was broken 3 flights of stairs didn't kill me but was inconvenient

The window in the room was cracked. There was mould in the ice bucket. There was a dent in the wall.

Happy overall. Don't let other bad reviews scare you away. Very nice place actually, for the price. The room we got was great! Had a few flaws, yes. Any issue we had, the staff went above and beyond to help us out, they were very sweet. They do need to step up their maintenance issues, but overall, I'd def go back.

The staff was very nice and friendly. Plenty of free parking. The hotel was located in a nice area. Unfortunately the building was a bit wore down, and we killed two roaches in our room.

Terrible place... I killed a few roaches and the water leaked. I still haven't gotten my deposit back from those crooks. I wouldn't recommend staying at this place to anyone!!!

No elevator

Half the carpet in the room was soaked. Like water splashed as we stepped on it. Only one of the Tvs worked. Stains on the beds. Sketchy stairs. Couch was kind of pockmarked as well. Coffee pot in the room, but bring your own cups cause there ain't any, Expedia says 3 stars? What are we doing here?

A few more things that we where notified of from the lobby the Elevator is out of order (for about 2 months as of another Google Review) and had not been fixed yet so for my blue tag friends this isn't a great choice. Then the stairs are your common old hotel stairs a few things are stained and falling off. But by far the room was the worst. Unknown stains in the kitchen by the plugs, initial common area carpet was stained including the couch, a bug in a picture frame (kitchen), a blood stain on set of bed sheets, all the mattresses are in cloth zipper bags, the mini fridge offered consistently was dripping water inside, the toilet in the bathroom looked like it had been leaking on to the floor as it's stained blue from cleaner and no replacement toilet paper at all with the old rolls being half used already.

Location Room service

Our room was on the third floor. The elevators broke and we had to take the stairs. My sister in law was woth us and she was recovering from back surgery. She was not supposed to do stair and neither am I but there was no compassion or understanding. No compassion for the visitors. No Continental breakfast.