Hilton Grand Vacations Club Chicago Magnificent Mile

Went for a 2 day stay with my daughter to walk the city. Great location. The pool was nice, we used the gym each day. Staff was helpful and friendly. I would stay here again.

There is no pool side bar, it’s a convenient store that sells can beer and can vodka drinks. There is no room service. I was there a week and they cleaned the room once. I asked the front desk and they said “they only clean rooms every four days, it’s their contract”. Who cares about “their contract”? What about my $400 a night contract! There isn’t even a concierge!! The people that work the “concierge desk” are only there to sell you Hilton timeshare. This is barely a two star hotel. Other than the location the place was as bad a hotel that I’ve ever stayed in.

Very nice clean and comfortable perfect stay

Awesome pool

The hotel was nice the staff was friendly I will definitely be back

Love this place and has a pool

In general, the property is tired. The lighting in the room was very poor. The couches around the pool had very saggy and uncomfortable cushions. The elevators had two speeds-slow and not coming- and required the key card to move between floors and go anywhere but the lobby, even when traveling down. They were quick to want us to sign up for a pitch to buy a timeshare, however! We won't be back.

The staff is amazing, from the front desk to the bartender they know how to treat guests

The pool on the 5th floor with the other kids games were one of the best thing. The location is great, middle of the city 5min walk from the Navy Pier.

Great location-near River Walk and Navy Pier. It was clean and my room was comfy and large. I did not like that I had to leave and come home.

Vacations Club suite was very comfortable and loved having privacy and blackout retractible blinds

Site stated the room was appropriate for my 3 adult, 1 child group utilizing a sofa bed. That bed was in horrible condition. Sitting on one corner the bed almost collapsed. And while booked for 4 people, only got 3 pillows. Asked for more and told they were "out". How on earth does a hotel run out of pillows???

We had a great time! Rooms were clean, relaxed at the pool & enjoyed coffee at Starbucks

The concierge was great and the location is central to Magic Mile. Nothing

Exceptional

Excellent location. Rooms were spacious and clean. Most of all the staff were amazing!!!! With the Canadian dollar exchange price was a little more than we wanted to spend

Solid place helpful staff convenient amenities and smells lovely

I loved how spacious the room was with a seating area on the couch by the window and a dining table with chairs. Even with a king bed the room still felt big. The sink, mini fridge and microwave came in handy also! Large bathroom also with walk in shower. Clean property, clean room and accommodating staff!

I was very busy and parking was a nightmare. I didn’t like that they didn’t clean rooms every day!

So close to everything you need all within walking distance. All the staff are friendly and go above and beyond for you, would highly recommend this location.