Boardwalk Resorts Atlantic Palace

I would be very amazed if we ever stayed at this site again.

My stay at Atlantic Palace was a bit disappointing. I’ve stayed there before, and it lacked in many areas. The one bedroom suite had damaged furniture and dishes, bowls, and utensils were very limited. The lounge chairs at the pool were damaged and umbrellas were limited to four. Not sure I will return to Atlantic Palace.

The view from the room was definitely incredible and wonderful. The door to the room needs repair, looks like someone breach the door, and hotel hadn’t repaired it fully. The vending machine coin slot was jammed full of coins, so that you couldn't buy anything. The front des hadno change for a$10 bill. So had to get 10 dollar worth of quartiers, that i couldn't use because of the jam. You get asked several times if you want to go on a time share thing. But the room was incredible .

So I booked it couple hours before we decided to leave home and I was glad I did. Everything that we was interested in was in walking distance and our room was facing the ocean and the boardwalk so at night it was a beautiful view. The pool was nice and warm and there was a restaurant literally right downstair in the lobby area so we had breakfast there. It’s family friendly and also great for couples too. The rooms were nice and clean and the staff were very friendly and helpful. I would recommend Atlantic palace and would definitely stay there’s again.

The view was nice, it smelled in the hallways and the room everything felt tacky/sticky. Smelled of vegetables being steamed. As if we were in a retirement home. I opened the door to the boardwalk and had something on my hand that was orange and brown was really disgusted.

The view It was not clean

Check in wasn’t until 4, I got there at 1pm with my kids and was able to check in. They have a few things to do inside the hotel kid friendly. The walk to the beach is literally 1 minute

Location and view Setup of room Room outdated Pool deck a mess Dirty broken lounge chairs Air conditioning filter very dirty as we had a weird smell in room Parking was difficult cars are to close to each other our new car had damage to door because of it. Trying to discuss with front desk issues given a ln attitude as if it was our fault something was wrong. I think you need to do customer training with staff. If they dont like their job find another. The guy who brought luggage to and from room Ruben was the only staff i found outstanding. When checking in was told they had to charge my card $143 dollars 43 was for parking and 100 would be returned to me when I check out. When my wife received bill we got charged the 143.00 which was never explained. When she questioned the girl she told my wife that's what it is and didn't want to hear anything else. I can go on with other things but im sure it wont make a difference

Exceptional

It’s comfortable and clean No dislike

Location was very convenient right next to boardwalk, Everything was good!

Right on the boardwalk Nothing

Very good

Poor

Bad

El hotel tiene buena ubicación cerca de todo, el problema es que las instalaciones están descuidadas, si no tienes pase al parque de agua no tienes piscina, en fin volvería solo por el parque de agua. Pedí que me asignarán una habitación de las remodeladas y me dieron una de las viejas, aunque estaba limpia y cómoda.

Bad

The convince to the hard rock hotel The elevators they can work on making that easy for people to get and from their room

Exceptional

The room was disgusting. When I walked in the room had a bad odor. The floor was dirty with hair and the carpet was badly stained. The kitchen and table were not cleaned. The sheets had blood stains and the the bathroom clearly had mold. Bathtub and When I asked for extra towels for my spouse they said I can only have 1 more, they expected us to use the same towel. Will never come back here again. I cannot express enough how dirty this place was.