Courtyard By Marriott Ann Arbor

The hotel is really nice, has a great design and atmosphere. There is a really nice small restaurant and a really nice pool. The staff is really friendly and helpful as well. And the rooms are nice and clean as well. I had a nice stay there and will return to the same hotel when I come back in town.

I asked for room cleaning and a blanket. For over four nights, neither one of those were provided despite multiple requests. The first night the phones were down so there was no response. The second night the front desk manager said he was off desk so couldn’t pick up. I spoke to the front desk more than a couple of times each time asking for both but not even once did anyone check or respond. The only saving grace was the coffee shop host who was excellent to talk to and provided friendly service. One shouldn’t charge such exorbitant rates if the service is so poor

Coffee pot not working it was an ok stay! Clean and quite but could use more on keeping things working and conditioner or if you put something in the shower at least keep it restock.

Clean, spacious hotel. Room was superb, front desk personnel professional and polite.

Great stay

The hotel was nice. Convenient located. Room was clean. Everything was good.

Room and location was great!

Excellent arrangement

Good

Room was not cleaned both nights of my stay. Sofa in the room was uncomfortable. Long walk to the front door, it was the only entrance that I saw . Paint was peeling on the ceiling of shower old tub,no walk in shower .

Staff was very personable and accommodating. We arrived early and they went above and beyond to get our room clean and ready. That was really appreciated and took a lot of stress off us. Room was clean and eating area very clean and breakfast was good. The only concern I had was with the pool area - the pool is wonderful for families, however, the ventilation in the area is poor. The chlorine ozone layer in the air was overly thick and that is not good for anyones lungs. There needs to be more airflow or better balance and/or adjustment to chlorine to minimize the breathing in of chlorine fumes. We did ask staff if we could open the door, which they allowed, but with no wind outside, it did little to help. All in all, I would stay here again, but perhaps not swim unless adjusted.

Kimberly went above and beyond helping us fix an issue with our reservation. She was amazing. The facility was clean and comfortable.

Clean. Quiet. Pool. Outdoor seating

The courtyard was very nice. Staff was great. Add a free real breakfast and it’d be perfect.

Good - albeit expensive - breakfast. No ice machines - except on first floor - was VERY inconvenient. For $200 per night you could do better.

Very ugly We will be staying in the area for the next few years for full weekends and are looking for a “ permanent “ hotel home. We thought this would be it. Be very disappointed the view was discouraging. I told the front desk on check out and he said I don’t know why they rent that unit, it is horrible. Should be last unit sold and come with some disclaimer about the view. I agreed. But that was that

I got charged an extra 83 dollars and the breakfast wasn't complimentary when I paid almost 500 dollars on the hotel alone

This was a good place to stay close to Ohio State University. Placed our reservation on line. The signs say Fairfield but once we got inside the desk clerk said welcome to the comfort Inn by Marriott. Very confusing. Cleanliness and upkeep of the property was fair at best. I think the upkeep was the biggest problem making it look less clean. It was a nice room and comfortable bed but the bathroom light was attached to the fan and it squealed for a long time after being turned on. Finally the squealing stopped so we left it on all night with the door closed. It was that or go into a totally dark bathroom. TV worked well as did the internet connection which was free. So not a bad stay, but not the best of Marriott.

The room was clean enough but the bathroom was tired and needed to be renovated. The tub didn’t drain well. The water temp was too hot and no one fixed it. The fridge barely worked at all. We had to frequently get new room keys as they wouldn’t work.

Lots of litter and it was impossible to sleep with how easy it was to hear guests chatting loudly in the hallways