The Grand Hotel

Not a choice hotel i would do again

The Room was clean but had some beetles and bugs crawling on the floor there was a big spider on the wall of the bedroom and then the beds were uncomfortable and hard and kind of low to the ground. The food buffet was very small and didn’t have a lot of options. You have to walk up stairs to get to your room kinda of hard to lug up luggage while going up and down stairs. There was not an on site manager until the weekend was over.

First there was only one luggage carrier for the hotel, I got there around 8:30pm, & the carrier was MIA so I had to take many trips, I got the room for the jacuzzi tub as it was a 5hr drive for me, & was excited even more for a relaxing bath after also carrying all my luggage up, only to find the jets didn't work! The angles of the pictures looked much more impressive & bigger than the room was! It also advertised not just on this app but of their actual website that they had a restaurant & a bar! No restaurant! And the bar was closed although the front desk girl said it's supposed to stay open til 9, but was closed when I got there about 8:30! The second night of my stay tried to go at the "happy hour" time she had recommended only to find that they only had beer & wine available because they had "run out" of everything else! Not an awful hotel for the price it just did not have a lot of the things that were advertised both on this app & on their website! Disappointing

Loved the place amazing staff and so clean just the bedsheets and bedding was like pink stained otherwise we had a great time

Room had old furniture but the beds were comfortable. Had to rent a microwave for $10 it should come with every room. Fridge worked well,

Nice, clean, quiet, spacious room.

Great location, very happy will be back soon

Except for the hot tub not being available, nice and quiet stay.

Unfortunately there was dirty underwear, washcloth, and glass in our room when we walked in. We had to leave immediately to make it to a concert, so we didn't tell anyone. We did t checkout.Also the bed is extremely lumpy. It had a hole in the middle and it smelled like feet.

The “villa” was run down and poorly maintained, for example there were gaps between the floor planks. The pool was dinky so my son didn’t want to use it. This is more like an extended stay motel room than a hotel villa.

Excellent day very friendly professional staff cleanliness was impeccable. Food was great overall wonderful experience. Highly recommend this stay.

We had a wonderful time in our beautiful room!

Awesome check-in nice accommodations

Better than I expected, particularly the professional services from hotel staff … from reception desk, room service, to kitchen staff. Definitely will come back again ! ❤️

El personal muy amable me atendieron muy bien.

Very nice

Our stay was comfortable and our room was big! We noticed that the lamps in our room could use some updating and the A/C system was a bit loud. The free breakfast offered variety of bread or muffins, scrambled eggs, mini sausages, cereals, yogurt and fruits.

Thé rooms are spacious, but the hotel has air conditioning problems ( second to third week of Aug, 2026 which it appears they may have been trying to fix. Workmen were seen working on the hallway vents as we walked by on our first two days of a 10 day stay approx. They were not seen after that! The problem caused a loud continuous hum all day and night long. We were moved to another wing of the hotel outside the main building. The rooms were spacious and had a modern wooden floor which was nice but not sure they were as clean as they could have been. The bathrooms in the two Queen beds were very nice. Unfortunately, the air conditioning in the second room did not work at all despite our complaints. The temperature was not unbearable, but it would have been nice to have had some fresh air. On our final day, it was working. Breakfast is decent. Gym is decent. In summary the hotel is nice, in a good location for surrounding areas and ample parking, but they need to solve their air conditioning problems. The staff knew about the a/c issues, and did their best to accommodate but ultimately management should get the problem sorted pronto!

Todo me gusto muy bien atendida la verdad.

We had a good stay, staff was good, parking spaces , overall nice experience