The Sunny

I visited this hotel a few years ago invited by my family and I liked it. Now that I knew they were renovating I decided to book two nights. I made the reservation thought Expedia with the right pictures of my room 1025 but with the description of 1 king bed with 1 sofa bed queen size. I even checked though the app the night before to make sure everything was like that . The day arrive and I called around 2-3 hours before the time I arrived at the hotel to make sure they place the crib of my baby in the room. When I arrive at the hotel at 5:20 pm around, 1 hour later even of the regular check in time the crib was not at the room yet and for my surprise the sofa of the room was not sofa bed either. The man of the reception tried to help us but by that time they didn’t have available rooms with queen sofa beds, he was kind and gave us resort fee and $100 dollars for the food, but at the end of the day my mom had to sleep in a single bed. Also there is part of the general service that is not good. One of the sheet they gave us was ton they gave us was torn, and the description in Expedia about the breakfast was also wrong. You don’t pay $25-30 per person for the breakfast, it is by menu. On top of that one of the days we went to the beach, it was around 3 pm and they were collecting the sun loungers because of the weather, but the truth is that around an hour before there was no rain and no thunder and no wind, and the people were going to the beach. That service close at 5 pm.

Everything was great! Incredible staff. Immaculately clean rooms. Pool and beach just outside the lobby. What else can anyone ask for?

No me gustó que llegue sobre las 2:00 pm y no tenían supuestamente lista ninguna habitación, y cuando nos avisaron a las 4:00 pm resulta que casualmente la habitación que reservé con vista al mar y balcón no la tenían y me tuvieron que dar una sin vista alguna, también pasó que estábamos en la piscina y aún no cerraba y cuando nos avisaron que teníamos que salir y fuimos a buscar nuestras toallas ya las habían recogido sin comunicárnoslo y no teníamos con que secarnos un poco y habiendo buen aire

Es bonito el hotel y buena decoración, pero en los cuartos todo se escucha tanto del pasillo como a los vecinos. Desafortunadamente tuvimos que escuchar ruidos que no son adecuados para mí niña. También se escuchan ruidos de taladros por la mañana.

We really enjoyed our stay. Everything was great from top to bottom.

Newly renovated hotel with a private beach and pool area.

It was beautiful, and we will be back soon.

Very attentive

This hotel is very well decorated and cozy.Staff members are kind and friendly.

Na

Todo perfecto menos la limpieza en el baño q no me gustó para nada…la puerta con polvo y los cristales sucios

Amazing place to stay, beautiful views

Good💯

I stayed in a junior oceanfront suite, and it was absolutely gorgeous! The views were amazing, and the room was immaculate. The staff was always helpful, welcoming, and friendly. They also do a great job keeping the pool area and the entire property very clean and well maintained. I truly enjoyed my stay and will definitely be staying here again!

Buen recibimiento ,buena atención en la picina y en la playa,el desayuno exelente ,esperemos que comience a dar servicio el restaurante para la cena eso estaría exelente

It really has been updated and very clean everything I need for me vacation

Beautiful property and room. Great overall experience

Exceptional

Everything was good

My one and only complaint was that if you went to the beach, Chairs and towels were included in the daily resort fee but the umbrella was not. They charged an extra 35 a day for it. That being said, I would definitely stay again