Residence Inn by Marriott Memphis Southaven

Ok

Room was extremely damp. Had to buy a dehumidifier, which didn’t help. Everything in room was continually damp. We booked a king bed but got a queen and didn’t realize until we had unpacked most things in the kitchen and didn’t want to repack to change.

Sometimes at night it was hard to find parking

We were much more comfortable with the accommodations

The room was great. It was what I expected and more. Staff was great also. The went beyond their job description.

The hot water in my room didn't get as hot as like I was wanted to be

The rooms and the style t.v in every room The rooms weren't so clean could have been better

It needs some maintenance. The tack strips were bare and cut my foot. The staff seemed disinterested.

breakfast great a little outdated and blamed 3rd third-party booking for not getting the fireplace offered in the description. I am still a member, but regardless, I think it means to take things depending on the booking method, with payment still guaranteed. If not booked through Marriott, Booker may not get what they think they booked. They say to call.smh who would know that?

NA

Very clean and felt very safe.

The pool could have stayed open later

Very nice place, quiet and clean

Property needs updating, as well as deep cleaning. Carpet's were dirty.

The front desk lady was the sweetest! Room was Perfect!

The room was extremely bad. The bed was caked up with dust and hair on the box spring. There was mold on the wall in the bathroom. The cabinets and bathroom door had holes in them. The bed was like sleeping on a rock. I will never stay there ever. Its a shame Marriott even let them carry there name. Its more like something you would see in a low priced room.

They charged me a 250.00 claiming that I smoked in the room when I don't even smoke!!!!

Super friendly. Good breakfast. Great facilities

Distant, staff and cleanliness No complaints

It has a full kitchen. My dishes wasn’t clean at check in