Extended Stay America Suites Chicago Schaumburg I90

There was no ice available during our stay, and bottled water was being sold for $3.50, which felt excessive, especially considering the lack of basic amenities. We also encountered a person who appeared to be homeless in the parking lot, which made us uncomfortable. Additionally, this property seems to function more like a long-term extended-stay residence, with many guests apparently living there, rather than the type of hotel experience we were expecting. Overall, the cleanliness, condition of the property, lack of amenities, and general environment did not meet our expectations. Unfortunately, we definitely will not be staying here again and cannot recommend it based on our experience.

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Pleasant

Poor

Very smelly place

The room was disgusting. I showed it to my soninlaw and daughter. They came over with cleaning supplies. It was the only way i could feel comfortable. We took pictures of damages to furniture. I went 2x to get clean towels and never got any. They say breakfast included but all it was was packages of instant oatmeal. And coffee.

Disappointing

The rooms/furnishings were in poor condition. Tape was holding together furniture, there were several rips in furniture. Mattress of poor quality & frame squeaked. Our 1st room had holes in the walls & cracks in counter. 2nd room wasn’t much better.

smelled so bad went through many cans of air freshener still didn’t stop the smell. caninets and furniture everything is so old I wondered how they even had it. no healthy food available, was told to bring my own towels down to exchange after 2:00 and told to throw my own trash away . just couldn’t get over that smell and how old and in bad shape everything was. it was clean but otherwise awful!

Everything in the room was old and outdated. Hair behind the toilet, flimsy pillows that need replaced.

Great staff!

The breakfast was not what not what I expected. A few granola bars and coffee was it.

Great staff, very helpful. Lot of regulars here.

From the looks of it, the property seems to be taking in long term renters which probably makes it harder to maintain it. I saw some work being done in some places which might take a while to complete.

Pleasant

Friendly staff Really dirty, fridge didn’t work, advertise breakfast but only an energy bar and cup of coffee available. Room was not clean, everything felt old, broken and grimy.

Poor

Great location that was central to where the Global Leadership Summit was as well as to gas and other amenities. Crack in the floor and there was a negative odor in the room.

Exceptional

Disappointing