Residence Inn by Marriott Salem

Staff was very helpful, room was clean

Most of the staff were very friendly and helpful, particularly Ethan. Breakfast and breakfast staff were great. The hotel itself seemed a little bit on the older side, but we were comfortable and felt safe. We had an adult in our group sleeping on the pullout bed, and the bar underneath wasn't very comfortable for him. The other beds were very comfortable. The kids loved the basketball court. The fireplace in the room was a nice addition.

This place is really outdated. The rooms are not nice, AC struggles, bed and pillows are bad and the pool smells horrible. The price is really high for the quality.

The sofa bed is very dirty.

Very nice and updated rooms. Lots of space for 6 of us. Breakfast was nice.

But the front desk on staff when I checked in was not friendly. I waited over 5 minutes and no one was there, so I proceeded to call the front desk, and waited another 5 minutes of the phone ringing for someone to show up. He then did not apologize for the wait or was friendly at all. The pool was very gross, the water was super cloudy and did not smell clean. You get what you pay for I suppose. I have to say the breakfast was awesome, one of my favorite hotel breakfasts I've had.

Calm and beautiful location near to anything .

Staff was nice. Enjoyed the breakfast. Room was ok.

The breakfast was a in need of some changes, the eggs were a bit undercooked and what they called sausage links… well they were horrible. Maybe switch over to real link instead of whatever that was.

Other than that property was in good shape and room was clean when we arrived. Breakfast was nothing special but they do still have one. Seems like lots of hotels are cutting them out.

The room had black mold in the bathroom, and they charge to park your car. Not very impressed.

Breakfast was OK. There was warm water in the shower. I stayed for three nights and the room was never cleaned. The floor was not vacuumed nor the towels changed. I have to clean the bathroom and toilet by myself. There weren’t toiletries and I have to go and buy soap. I made the front desk aware of the failure to clean my room up the first day and nothing happened. When the second day of the same, the person in the front desk, a young man, though it was funny and laughed at me.

Rooms are nice and clean just the sofabed was uncomfortable

Great weekend at Residence inn Salem, excellent breakfast, spacious room with kitchen where we could make our dinner.

Grocery shopping is a 10 min drive away. Breakfast is included and, well, it's highway hotel standard, dry bagels, yoghurt and scrambled eggs. Staff is friendly, parking is plenty.

The rooms were clean and the bed was super comfy. They did charge for daily parking which was not noted when booking. The are seemed safe, I felt comfortable traveling in and out of the gotel while traveling alone.

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Everything was fantastic. The elevator was broken but the front desk clerk offered to bring it all up and did

Although the room was clean, we paid for a suite for a group of four and the room was small, did not have enough towels, the pillows were flat, the fold up bed had little to no cushion and you could feel every wire and metal bar through the cushion. Also the thermostat kept dropping to near 50 degrees.

Location