Aiden Sacramento Downtown

Always clean comfortable and very convenient. The front desk staff/manager Wendy is awesome.

The customer service was exceptional. they upgraded us to a ground floor do to us having pets. loved it!

Super convenient to many venues, super clean, super friendly staff

Nothing fancy but clean, friendly and affordable

Exceptional

Superb

Staff was great and the area was great as well. The room was super clean and the AC was incredible

Good place to crash. Super clean

This place was such a little gem! The renovations were fun and funky, the decor was bright and cheery, and the whole place felt trendy and new. Both Troy and Josh at the front desk were fantastic, helpful, and friendly, and the peach focaccia cobbler that I had at the attached restaurant (The Immortal) was fantastic. I have nothing but good things to say about this place... 1000% would recommend, and will stay again if I'm ever in the area. Thanks for the great hospitality!

Parking was easy, there was a mistake with our room. Mistakes happen it’s how it’s handled that is important. The person at the desk apologized, quickly fixed the problem, checked in with us to make sure we were happy with the fix and then thanked us. There was no grumbling or lackluster service recovery. She did an amazing job, very professional. The bed was extremely comfortable, our bathroom was in good condition and appeared very clean.

The room was nice and the bed was amazingly comfortable and I slept well. The hotel was in a good location and easy to access from the highway but in a neighborhood adjacent feel to it. So easy to walk about the city.

Smaller bed falling apart. Room dusty.

almost everyone that worked here in the lobby was super nice, welcoming and helpful, I met a lot of different staff members. especially loved josh! she was always helpful and a joy to see and even pumped up the bike tires after I asked him to. the gym is super nice and i felt so safe and comfortable. literally the most comfortable hotel bed i’ve ever slept in and perfect room for 1 person. I would 100% stay here again. i also loved that they had water machines bc when i travel it’s always an extra trip to go find clean enough water to drink. they made it so convenient to not have to leave for many reasons.having the complimentary bikes was a huge reason of why i booked here also since i didn’t have a car! also really liked the house keepers too! especially havana, she let me vacuum my room. Super polite and great customer service. josh (front desk) pump up the tires on the bike where I asked you and help me understand my day with ease. Super nice and great customer service and Helped me extend my stay twice easily! the bigger african american dude was a bit less happy but still helpful. and how wendy said the tires on the bike were pumped up but they weren’t. the gardeners were there somewhat early one morning which was annoying if you’re sleeping past 8 am. also the gym had sweat marks on the stationary equipment dripping down the bottom that no one had cleaned and should be vacuumed and looked at everyday. yoga mats could be cleaned but otherwise gym is one of the best hotel ones i’ve been too. simple strong and straight forward

After a very long drive, this hotel and our room were a godsend. The concierge was extremely kind and helpful. Would stay here again the next time I’m in the Sacramento area

Exceptional

Exceptional

Very good

So many great things in walking distance. We had a nice easy walk from the hotel to the Golden 1 arena. Can’t say enough good things about this place!

The room was clean and nice, and in a quiet part of town. We had a great time there.

Very good