Microtel Inn & Suites by Wyndham Pittsburgh Airport

BATHROOM WALL AROUND THE SHOWER HAD BLACK MOLD ON THE WALL AND THE BATH MAT THAT WAS PARTIALLY IN THE TUB HAD MOLD ON IT ALSO

I’ve been staying at this hotel for 2 nites every Aug as a pick up/drop off point for a family vacation for the past 15 years. The few great things I can say is the beds are very comfortable, the bedding soft & clean, free cable tv & the location is perfect for those without a vehicle; walking distance to stores & restaurants. Breakfast is minimal, only protein- yogurt!! But I’m sad to say it’s continuing in a downward spiral year after year. Breakfast was out of cream cheese, orange juice & coffee & breakfast was to be served another 45 minutes! Check-in took much longer than it should have with a paid reservation. Btw…The airport shuttle is now $10 each way. You must pay at the hotel, the drivers do not collect any money. At check in I found it odd I was told to report any issues with my room asap. Although I see some improvements year over year, it’s like putting lipstick on a pig at this point. This hotel is really old and needs a lot more work than it gets. New lock pads on the doors were installed but many doors still don’t close tightly (i’ve had to change rooms in past years cause of that yet the doors are still catty wompus.) Another example… new faucets in the bathroom sink; the top of the faucet came off in my hand, screw was missing! Bathroom overall is filthy; black mold by the shower head, toilet dirty, bathroom door dirty, light switch, missing knob & dirty. The housekeeper’s cart rusty. Yuk! This place needs a major renovation, not “lipstick”.

Clean facilities, friendly staff, No hot food on Sundays like other locations though.

Property is outdated that needs fixing of carpets, beds, bathrooms etc.

Hello very clean and the staff very nice

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Cleaning good but no pool

Clean room. Friendly staff. Older building needs some work but overall had a good stay for a short weekend trip.

All was well

The staff was fine. The overnight guy was really nice. The rooms were kind of wet feeling. The hallways leading to the rooms smelled like musty people. Like someone who doesn’t wear deodorant.

Payment schedule/ and cancellation options. Checking in was easy, you needed ID of course. Room was clean. Breakfast was something easy and satisfying. I would stay again. No complaints!

Excellent customer service! Very helpful. Lobby and bathroom need help- especially the bathroom. Our room was clean. Comfy beds. Had a microwave and mini-fridge. Enough space as to not feel crammed together. Would stay here again.

I usually stay here every year but this year this room was not in the best shape. There was a smoke alarm hanging by wires and the bathroom was not very clean at all. The gentleman at the front desk was very friendly and attentive but the rest of the staff was not. I am chalking this up as just a bad weekend for them and hoping it will be better next year

Staff courtesy. The toilet seat was loose. Just needed tightening and they were informed.

Staff was friendly. Had breakfast available free of charge

Location Little run down

The lobby smelled of marijuana. That made me worried that my room would stink but it was fine after all.

The location Kept requesting for new blankets & towels for 2 days never received, super small rooms water damage stains broken furniture plugs didn't work for how much I paid nope!

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Staff and location were great! The whole place was kind of run down and dirty in places. It needs a face-lift. Because it's on the cheaper side in the area, some of the other guests were questionable, and the smell of weed was often in the air. The breakfast area was very small and didn't have much to offer in quality or quantity.