Sonesta Essential Hotels Overland Park

Breakfast was very good. The OJ dispenser was out of order but not a big deal. The staff was friendly and helpful. Overall, this was a great value.

Freshly renovated property, very nice and clean.

Cl

The 3rd floor smelt as if there had been major water damage and was drying out. The carpet felt so dirty I couldn't walk barefoot. I called to get a email receipt and the phone just rings and rings.

Check in was easy. The staff were friendly. Our room was clean,quiet, and had everything we needed for our 2 night stay. There is plenty of parking, and the location was convenient to who we were visiting, restaurants, shopping and activities.

The lobby was very welcoming and nice and clean.

Breakfast left a lot to be desired. Wasn’t expecting much so not overly disappointed.

I would not recommend this hotel to anyone. The entire stay was pretty miserable. We had a family above us whose kids kept running around and we had to call the front desk. The noise did not stop and we ended up getting little sleep. At about 4 in the morning, the garbage truck came and was slamming the trash can around. The room was very poorly renovated and the bathtub would not hold water. It was just a mess, really. And I am disappointed because we stayed in a Sonesta in North Carolina and it was really nice, which is why we chose to stay at this Sonesta. Clearly not all Sonestas are created equal. Choose somewhere else.

Good value and will return

Staff were very polite and helpful. Trolley to carry luggage from car to room was very helpful. Check-in and check-out process was very quick and efficient.

The 2 sliding glass entry doors need new guide rolls installed, we heard them all night long, opening and closing

Good

Stayed here a couple of times and will return for very clean room at reasonable price

Overall it is a relatively clean, basic hotel, situated in a safe area, with free onsite parking, and a decent hot breakfast. We really have no complaints.

Great place, as should be.

Good

The hotel is very nice and comfy . The hotel is pet friendly but the do charge for your pet, even though Expedia says they are free.

Cleanliness, welcoming, safety, Value Liked everything

Exceptional

Great place to stay. I usually stay here when I fly down to Kansas. Staff is very friendly and helpful. Breakfast is awesome. Thank you.