SpringHill Suites by Marriott Oklahoma City Downtown

Nick was the evening manager on duty and he was absolutely amazing. He came and checked in with us several times throughout the evening made sure that we didn't need anything. He made sure that room temperature was comfortable. EV services were on top of everything when it came to helping us dispose of everything. Now let's talk about the facility, great location in the heart of Bricktown, walking distance for other entertainment. I highly recommend hosting an event there. The facility has recently undergone renovations. The facility is very clean, staff friendly. My family stated that the breakfast was great. I highly recommend this location.

The staff were extremely pleasant and helpful. Clean rooms. We went to an event across the street so perfect location. Would prefer to not have to pay extra for parking but seems to be the standard for that area - it was valet at least (they were great too) and they did offer an alternative free idea if we wanted to walk a bit.

Exceptional

Very good

Exceptional

Hotel is super clean

Place was very clean and our valet Dee was amazing.

Great hotel only downside is there isn’t free parking you have to pay for valet parking

Ok. Not worth the price of the room. Room Price and Parking fee. Location.

Exceptional

Exceptional

Exceptional

Very good

Staff was amazing and very helpful. Breakfast was great nothing

Room was very nice! Most comfortable bed for a hotel. I wanted to take it home with me!!

I enjoyed the comfortable bed and as well as the cleanliness of the facility. I didn’t like how humid it seemed to be throughout the halls.

Exceptional

Exceptional

Staff was excellent and the included breakfast was great. Facility looks modern and fairly new but someone needs to get maintenance to attend to the rooms. The first room we were checked into had a dysfunctional air conditioner, blew coolish humid air. The front desk worked to get us moved with as little disruption as possible getting us a nearby room so we weren’t having to haul luggage far, great customer service. The air conditioner in the new room was perfect and like the prior room it was modern and very clean. The bathroom had two maintenance items that needed attention. The faucet on the sink barely flowed enough water hot/cold to wet a toothbrush and the shower had part of the silicon seal on the door missing that resulted in the floor getting flooded during a shower. Neither issues as show stoppers but when coupled with the broken Air Conditioner is a sign that this facility needs to step up their maintenance program.

Didn't care for the room setup its self but It wasn't to bad. The pool was down the entire weekend.