Doubletree by Hilton Hotel Norfolk Airport

Convenient and close to the port.

The water and cookies were good. Staff cared!

Tiffany at the front desk went the extra mile to help me!

Our stay was great!! We didn’t have any issues. The staff was friendly, and the property was very clean.

Near the Airport and you have a shuttle.

Clean lobby, close to the airport and they were kind enough to give us a late checkout . On site restaurant was good The door to our room would stick and was hard to open and close. It was very loud, had to slam it shut. Pool area was rundown. Very small pool towels. Also the door to the bathroom didn’t close all the way

Excellent friendly staff. Lobby and restaurant looks tired. Good airport shuttle. Nothing within walking distance

Luv Luv the experience❣️

The room that I was in had a none working exhaust fan in the bathroom..

No shampoo supplied, not a deal breaker as I always bring my own. Water in the pool was freezing though!!

We always stay at The Doubletree when we travel to Virginia Beach. The staff is always so polite and friendly.

There was visible dirt in the AC vent on ceiling The windows need to be replaced- I was in 4 th floor and I could hear the traffic outside I paid over 500 dollars for this room- it was not worth 500 dollars I did like the lotion in the bathroom and the tv worked well

The staff were very friendly The room was so dirty. The bedding had been changed, but that was all that seemed to be done. There was TONS of hair everywhere, on the floor, in the shower, it was so gross. The floors were so dirty that I had to wipe my feet down with a wash cloth before getting into bed and the wash cloth looked disgusting, and that was just from walking from the bathroom to the bed. The towels had rips in them and the wall paper was peeling off. This was not a 4 star experience.

The customer service

The staff at the hotel were very nice. The cleanliness of the room was subpar. Hair in the bathroom on the floor and in the shower. Bed didn’t have a fitted sheet. Just two top sheets. The TV remote was covered in actual food. Smells pretty bad of septic. Some maintenance issues like a previous leak in the ceiling that was never repaired and HVAC returned that was sticking out of the wall. The shuttle driver is less than pleasant.

Very clean room, fantastic air conditioning, comfortable beds, and wonderfully attentive staff in the restaurant. Sadly, an early flight prevented us from having breakfast, but the front desk was fully staffed (at 4:00 am) and quickly handled our checkout. Would happily stay there again!

The room was clean and liked the food at the restaurant.

The sheets on my bed were stained. It was gross.

Excellent place to rest when a flight situation occurs

We had 3 face towels with holes, and slow-running water in bathroom sink