The Allen Hotel

Good location

Cute place. Friendly staff. Great location.

Excellent location quiet and convenient Shower stall in room 101 needs attention to cleaning

Nice location, clean room, and nice staff.

Exceptional

Location was great.

Good for what I needed it for. Nice stay, would stay again!

Good location, friendly staff, very clean. No negative comments

Loved everything about this hotel! Such kind & helpful folks at the front desk👍

Location was good. Roof top ‘terrace’ has great views, but could be made much more. As a family of 4, with two queen beds, the room was VERY small and claustrophobic. We were barely in the room as always out exploring, but at the same time, we couldn’t have stayed in the room for long given the size.

I liked that we had a king sized bed and that it was a short walk to the hotel from the subway. Our room was 80 degrees at 9:30 at night, despite the fact that we had set the thermostat to 65 at 5 pm that day. I tried to call down to the front desk, but the phone didn't work. I went down to the front desk and they said they were fully booked so they couldn't switch my room, but they would get me a fan. After waiting for almost 15 minutes he came back and said, sorry, couldn't find you a fan. So that was that. They could or would do nothing about it. Next morning I was in the middle of a shower when I realized the body soap container was COMPLETELY empty. The attention to detail or lack thereof is what will ensure I do not return.

Good

The location is close to the subway that runs north on Manhattan and provides access to Yankee Stadium, Times Square, and Central Park. The rooms are small, but most have balconies.

Superb

Large room with balcony. Coffee bar area and frig. TV in sitting room area and bedroom. Nice extra amenities in bathroom. Nice towels and slippers. Comfortable bed. Good AC, it was hot outside. Price was good for 3 nights. Not too far from subway, bars, restaurants. Staff was helpful. Coffee maker was broken, you had to hold down the top to make it work. No sugar, just sweet-n-low, no creamer and not enough coffee for our stay. Bathroom sink faucet was too high and water went all over counter. Super LOUD location! Sirens, honking, music etc.

Room was nice Noise above my head all night

It was clean and very well situated. Staff were friendly and helpful but unobtrusive Nothing really. The description of the property was fine and we know what we are getting in the Lower East Side which is a wonderful area

We LOVE the Allen, it’s the only place we stay when coming to the city. It’s so clean, decent sized for a New York hotel room. The staff is so nice, and the balconies are such a rarity in the city. On this particular stay, the AC in our room was not working. We had a staff come in and confirm it was malfunctioning and said she would call with next steps. She did indeed call in a timely manner and as there were no other rooms available we were offered some sort of refund…. Which a month later we have yet to receive. I have emailed the property twice about this with no response. We have another stay booked in a few weeks at the Allen, and it’s really frustrating that we have not been communicated with or received our refund after so many weeks.

The staff were great. The rooms were clean and quiet. Perfect location.

The staff was very nice and accommodating, they let us check in early and were very pleasant and efficient. The location of the hotel was great, easy walk to Soho, Brooklyn and Williamsburg bridges, and great restaurants. The room itself was fine; clean and tidy but nothing exceptional. The gym was awful, steam room not functioning, ladies locker/bathroom was locked, and the one machine I touched was not working and the cable looked broken.