Renaissance New York Harlem Hotel

Good to keep it

In the heart of Harlem! Beautiful hotel. Delicious foods. Great bar staff. Dissapointed there was not a outdoor/rooftop terrace. Will stay there again.

Ive stayed here for the past two years flying back and forth from Chicago to New York. Best stay, clean rooms, and incomparable vibes.

The shower has mold so the caulk needs to be removed and new caulk installed. The shower tile was moldy and old and black and nothing could get it cleaned. I stayed for 2 weeks for my daughter’s summer dance intensive and bought effective cleaners and it still didn’t remove any mold or dirt. The room for two beds were tiny and you have to rent a fridge. There is no microwave and they charge a resort fee which they turn into $25 vouchers for you to eat at their restaurant. The food is mid and the chef need to be changed out. The other renaissance hotels I have stayed in never charges fees, has a fridge so do better!!

T

The air conditioning was too loud to sleep. Had to turn it off at night. Everything worked in the room. Beds were comfortable. Couldn't figure out how to turn off the under bed lights. No switch. Had to mess with the cord. $25/day room credit pretty much paid for breakfast.

Convenient stay in Harlem, friendly staff and great restaurant.

Enjoyed stay at Renaissance Harlem. Great location and good staff. Will be back.

Comfortable room, great location, reasonable cost, cleamln

Superb

The have parties on the 5th and 28 floors on weekends.

Air-Conditioning on the room it was making tremendous noise. I couldn’t barely even sleep with that noise so bad if I shut the AC off, it will be very muggy. It will be even harder to sleep. and also outdoors noise it was common. Lots of police cars noise throughout the night That was on the 15th floor I got a dinner on the dining room room. I sat there. I asked for a meal cost me 45 bucks and I asked for a red glass of wine and they forgot I asked three different waiters and I wait a long time to get a glass of wine.

Great trip

The location is very accessible by public transportation from the airport. It is also in an extremely walkable neighborhood. I did not use any other transportation than MTA. The hotel room had beautiful views and nice cultural infused decor. The staff in the hotel, bar, and restaurant were professional and prompt. All attitudes were friendly and respectful. I highly recommend the hotel.

Very good

Very good

It’s was great will return

I love the breakfast. Good variety. However, SEE BELOW regarding breakfast. Nice room. I come here every 3-4 to visit my son and while there willalways be some aspects that a person does not like, I was extremely disappointed with the options for breakfast---you should be able to choose what you want. PLEASE let everyone have the option of $25 coupon for breakfast. I was not happy that they had changed some of the methods of thebreakfast options. I was sgiven vouchers for the Continental Breakfast, which was free-only 2 choices and why would anyone want to eat the same/similar things for the entire time they were there. The $25 voucher is much better. According to staff, you now have to make sure your reservation DOES NOT say breakfast included in order to get the $25 voucher. Room--very clean, however, the shade was broken on both sides, difficult to pull up and down. Had to do by hand part of the time. First time I have seen this. Appeared sloppy and gave impression nobody cares.

Superb

quiet rooms. Lotion. Payed for breakfast included, said it was only for two. Not a hotel for families. Only providers to towels for two. I booked for a family of four . Had to ask for more towels each of the four day stay,. Cleaning was not thorough.