The Hayes Street Hotel Nashville Downtown

10/10

Good location

The hotel was perfect in middle of Broadway and this is our second time here. The staff was friendly. The only thing that needs some improvement would be better timing for room service to work around our schedule when needed and fixing the humidity in rooms.

Parking was pretty easy and all the staff was very kind, friendly and welcoming. The breakfast was fresh and had a nice assortment. Rooms were clean and comfortable

It's a nice independent hotel. We really like the lobby area, part of which is also dining space for breakfast. The location is very good - close to Vanderbilt, Broadway, dining around the hotel in walkable distance. Centennial Park is also close-by. Good, healpful staff. The breakfast was included, and quite good. The usual fare: make-your-own waffles, bagels and cream cheese/butter, scrambled eggs, sausages mini-muffins, fruit, yogurt cups, juice, coffee, tea, jams/fruit spreads. The beds, pillows, linens clean and comfortable. AC in the room work very well, which was necessary in the hot weather spell. They have generous check-out time of 12 pm, and check-in time of 3 pm. We arrived on a red-eye flight very early morning. They allowed us to check-in way earlier and also check out late. We really appreciated that. Parking info: There's on-site paid parking for $20-$25. There's also free parking in front of the hotel on Hayes Street, but usually not available. There is paid street parking and paid parking lots on Hayes Street around the hotel. Parking is enforced from 6am - 12am (saw an attendant give tickets at 11:45 pm). Not big issues, honestly! The room was not unclean, but cleanliness could be tad bit better. The elevators are slow, and one elevator was probably not working at all. This was the second time we stayed and the breakfast was same everyday both times. May be a bit of variety would be welcome.

Exceptional

Air conditioning

Exceptional

The hotel meet all our expectations Nothing

Superb

The hotel is well localized easy to go to downtown. We can go walking to downtown. Nice breakfast. N/A

Superb

Clean, stylish decor. Friendly staff Housekeeping needed to be requested. Few outlets for charging devices

Great staff, cold room!

Exceptional

Parking is terrible. As expensive as a 1 night stay is I would expect a better option. Having to walk to the 3rd floor of a parking garage by stairs with luggage and children is crazy. Much less to pay $21 to do it. Insane. Staff was less than eager to offer guidance. I will definitely book elsewhere come our next broadway visit.

Love this little boutique hotel. My second stay. It’s in a quiet neighborhood and clean. Parking is good but no elevator to the upper parking levels.

Close to Broadway. 2.8km ride to downtown. Clean city.

Staff and hotel was excellent!

This stay was super cute and simple. Very good for the price. We missed breakfast so we didn’t experience but it was a quick bus ride to Broadway and had awesome staff. Would recommend this stay :)