Canopy By Hilton Nashville Downtown The Gulch

Central area to everything I wanted to visit!

Loved the rooms, staff, and the vibes!

There was an additional charge of $183 after we checked out. I know that some of that was for overnight parking but that doesn't explain the total because it was a two night stay. I called the front desk after our stay to have an itemized receipt sent to me, and she said she would send it but never did. Also was a jerk when I mentioned the sparkling wine fumble. Overall this is a nice hotel but service is poor, like most everything else these days. In my opinion for the $ I expect better service. I can literally go elsewhere next time.

Beautiful property with large rooms and bathroom, comfy beds, easy walking distance to Rudy’s Jazz Club and fantastic restaurants. Would stay here again!

Enjoyed our stay! Everything was great! Only complaint was with Uber situation! Never used Uber before - driver parked across street which I didn’t even know they did & by the time I realized with the help of one of your staff. Driver screamed at us and cancelled my ride. I was late for, when I was expected, at my grandson’s wedding. 1st grandchild to wed, extremely upset but it was on Uber.

The Valet parking was awesome. I recommend this Hotel to anyone who is looking for a nice, clean, and a respectful staff.

Mais service is not adequate The room was some days not cleaned and other days never cleaned completely When I complained, the front desk wasn’t sympathetic of my discomfort

We stayed here for our anniversary. Beautiful property. Loved the staff they were decent, some were friendly than others, but over all good. The room was nice, but I did see that the carpet had crumbs and some dust around the side tables. It took two messages to get towels when asked. The bar staff were amazing. The food at the bar during brunch was great! Also, the roof top restaurant is a must! Though expensive, we went twice during our stay. Also, we used our room credit to try the pizza late night, and it was amazing! Lastly, the location is great! It is away from Broadway’s busy scene, but close to great restaurants and shops. Also, the hotels driver was an amazing touch, and was free of charge to close drop offs! Would definitely stay here again.

Location for my conference was great. Staff for the most part were amazing. Room was clean and comfortable.

Very cool property!

The rooftop bar / Mexican restaurant "Coa" was amazing and my wife had the greatest frozen margarita I've ever seen. The Gulch neighborhood has a lot of upscale food and drink to be had. Ive already recommended it to several friends looking to travel to Nashville in the coming months.

This hotel has terrible customer service and valet parking. The decor is very modern and the rooms do not have enough light. The kids working there are definitely not trained for customer service. Don’t stay here.

Rooms were clean but public areas had paper towels on the floor here and there. Staff was friendly. We enjoyed our stay and would stay there again.

Awesome weekend... staff was great... and top tier entertainment(rooftop bar)

Great location, and clean

It was the best stay I’ve ever experienced at a hotel. Just phenomenal. I didn’t want to leave it was so great.

Outstanding!!!!! Fantastic location (walking distance to Broadway) with great rooms and service. There is a free ride service available for local drop offs. Could not recommend more highly.

Every thing was really nice. The valet drivers were the best assisting us with navigating through the city

The staff was very helpful and the room was very clean and organized. The shortcomings were no refrigerator, no microwave and room was not supplied with an ironing board or iron. Although we did not drink, we were charged for the mini bar, so I suggest not even opening the drawer!

restaurant, beautiful rooms and a gorgeous bathroom. The staff at the hotel was very welcoming and accommodated our every need. The Canopy is located in the Gulch neighborhood which makes it convenient to get to any destination. I highly recommend this awesome hotel.