Hampton Inn & Suites Morgantown / University Town Centre

The property itself was wonderful...no complaints there. The person who checked us in was not pleasant at all and had the vibe that she hated life. It wasn't a very welcoming experience. Breakfast options were great, but there were three young men (probably 20-22 years old) sleeping in the breakfast area. They were laying along long bench seats and taking up numerous spots to the point that some did not have a place to sit. I wish the staff would have done something, as they were there sleeping for over 2 hours that I saw. Fitness area and location were great as well.

We stayed in room 123, a king suite with accessibility and it was very nice and spacious. The only complaints I have were the heating and cooling system which didn’t work properly and the bed was not comfortable at all. Everything else was fine though. The breakfast was good!

Great all around!

blanket wasn’t clean, seems it was reused from previous guests. breakfast has variety choices, coffee was watery.

Exceptional

Superb

Great customer service. Especially the 2 young ladies working around 8pm on Thursday August 6th. (Sorry, I did not get their names)

Exceptional

Location The shower doors would not remain shut. There was mold in the shower. The room was damp. There was no floor threshold at the door, allowing noise and light to come through the bottom of the door so we had to place a towel there. Bathroom and room doors were misaligned or swollen due to moisture and would not open/ close without effort The beds had stains. They had garbage under the mattress. One bed made a lot of noise with a child on it, not a lot of weight on it.

Rooms were clean. Beds were comfortable. Breakfast was great. My complaint was the lack of soundproofing between the door to the hallway. I had a noise maker up full volume and could still hear doors opening and closing all night long. Light was pouring in under the door, and I had to place a towel at the base.

Superb

Very good

Love the environment

Superb

Very good

Bad

Clean and easy access to restaurants. Nice location and helpful staff. Price was a little high compared to other Hampton Inns. Had a surcharge for using Booking.com!!

Price was a little high compared to other Hampton Inns. Had a surcharge for using Booking.com!!

It was very nice and clean. The breakfast was good. The coffee was always hot all day long. And it was close to everything. And we walked to Blaze Pizza for dinner. We love that place. Everybody was so nice. They were visiting for WVU gymnastics camp. He will definitely be back. We were sad. The pool was closed.. but we understood that things happen. Still had an amazing time.

Cleanliness, friendliness, parking, breakfast, location