Mariposa Inn & Suites

Clean room. Excellent location within driving distance from local eateries.

The pet policy was unclear. It stated that service dogs are accepted but did not clearly mention that emotional support animals are not, which caused confusion at check-in. The night front desk staff was also not very welcoming or friendly. Overall, the cleanliness, communication, and hospitality could definitely be improved.

Great stay and great location

staff was good.

Good stay.

Very nice rooms and the staff was great. pool area was good and comfortable.

The Second Lady who name I did not get was not very friendly and it felt like I was bothering her. As someone who works in hospitality specifically front desk this is not typical behavior that I would expect from a hotel, such as this one. When I informed her that I was already pre-checked in and was just returning to get my keys. She asked me questions such as my last name and my telephone number, but not once did she ever asked to see my ID to confirm that I was the individual that booked the reservation. I asked her questions about places I can go to that we’re close by and she seemed very annoyed by my question she briefly told me where my room was and went back to doing whatever it was she was already participating in prior to me approaching. The hotel is beautiful, the room was amazing, but the lack of customer service that I received at the time of Check-in from the second person left a sour taste.

We booked the king suite with hot tub. AC was nice and cold. Room is a nice size with fireplace and small area with a chair and table. Robes & house slippers were a nice addition. Hot Tub is a bit small as it did not fit both of us. The shower was nice and had 2 shower heads and fit 2 ppl comfortably.

This place was nice and relaxing. Cute little hotel whit nice spacious rooms

It seems the Hotel had a renovation a few years back that was nicely done, but it seems as though there’s been no maintenance since there’s a number of issues like crumbling, concrete walls outside, minimal housekeeping services, non-functioning equipment in the rooms and huge buildup of body oil and scum on the walls of the hot tub that may have been going on for a year or so

Convenient to Carmel. Nice with a fireplace in the room.

Worst breakfast

There was nothing that stood out about this property

Property was a little rundown. Overall 4/5.

Property had huge spiders and bugs. Property was poorly maintained and staff didn’t seem like they wanted to be there much less assist in any way.

It was an older establishment, but nicely maintained. Not a lot of frills. Beds were comfortable. Breakfast was truly Continental.

Lots of space in rooms

Very good

Very good

Exceptional