Country Inn & Suites by Radisson, Mishawaka - South Bend

Elevator not working. Room had an odor which was really bad but only staying one night.

Dead bugs under the desk. Need an outlet for charging phones near the bed. The one by the bed was toooose to keep it plugged in

Good breakfast staff was friendly except when I checked in I noticed my bath tub was dirty instead of staff cleaning it I did. The room was mildew smelled and I paid for a Jacuzzi room. I was able to change rooms and we had a good stay.

Ok, but had to ask for towels at check in and no working elevator. Had to work around that.

Staff was absolutely fantastic and did their very best to help us through every challenge the property presented....and our rating is connected to the lengthy list of challenges. Odor in room led to an early change of room. Malfunctioning television remote. Malfunctioning elevator. Unvacuumed and unswept floors. Unchanged sheets in beds on arrival. This property would be ok for a quick in and out party vibe, but would not recommend for a family and multiple days.

The staff was super nice and accommodating. Breakfast was good. There were plenty of options. The toilets were way too low. The room smelled like sweat. I had to go get an air freshener for the room. The elevator was out.

Staff really kind, but, the room was dirty, smelled bad, rug without vaccum clean, sheets dirty with old lipstick and looks old, color gray instead of white, towels the same. Bathroom smelled bad, floor dirty, the shower and tiles dirty, black and gray, a lot of dirty stains. Old beds with deep holes.

The room was wet—humidity insane. Bathroom disgusting. Won’t stay here again.

The location That they did not honor my request. There was food left in the room from the prior person. No toiletries, a broken toilet, and broken elevator. Also, bed bugs.

My husband, college aged daughter, and I stayed in a King Suite with a sofa bed. Overall, we really enjoyed our stay at the Residence Inn. The level of cleanliness of our room was quite high, especially for a hotel, even by my high standards. The breakfast was quite substantial, had more extensive hot and cold choices, which was constantly restocked. The sofa bed was not very comfortable for sleeping according to our daughter, which was not unexpected for a sofa bed. Other than that, we really enjoyed our room, which has a kitchen with the necessary kitchenware, a full sized refrigerator, and a small dining table seating up to four people. The bathroom had the sink and closet area separate from the toilet and shower, so one could get ready while another is showering. Overall, we enjoyed our stay at Residence Inn in Mishawaka, IN.

Good

Black mold in the bathroom, cobwebs hanging from the lamp, bathroom floor was dirty. My 3rd time staying and probably won't be back.

Superb

The bed was comfortable and the breakfast was good Shower was disgusting, I had to clean it myself then the water wouldn’t drain so I had to get the staff to unclog the drain. Also no ventilation in the bathroom and very little light. The carpet in the room didn’t seem like it had been vacuumed.

Our room seemed damp. bathroom floor had loose tiles. could use an update.

The location The staff was rude and house keeping never cleaned the room. Wire's hanging out e ceiling. Pool water also looked cloudy. Breakfast was eggs that weren't cooked thoroughly and sausage links every day.

Carpet was not clean the foyers were very nice looked updated rooms need the same

Beds were nearing the end of life. Woke up each day with backache. Toilet was way too low. People with bad knees, like myself, will find it difficult to sit or stand. Could not draw curtains completely closed at night.

The spa bath When it was time to check out and I wasn’t moving fast enough the staff tried to bust in on me while I was naked. Only reason they couldn’t get in is because we blocked the door with the stopper. Also, I couldn’t really sleep due to all the noise going on during the early morning.

All mostly Good Main lobby strange smell of air freshner very strong