The Westin Minneapolis

Great place to stay

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Swimming pool is too small and looks mysterious

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Difficult to navigate entry and exit. Signage poor. Access either via an old narrow escalators that does not lead to the lobby or a door that brings you to stairs to get to the lobby. It’s necessary to enter through the restaurant Stock and Bond. Odd dragging luggage through a busy restaurant but it’s closed early in the morning requiring one to drag luggage down a flight of stairs to exit and walk around corner for uber . Cleary renovation was not thought through. No desk in room to work. No room service ( “we’re still working that out”). I will not be staying there again

It had the best beds I’ve ever slept in in a hotel. We didn’t get to try the food this time, but we will next time we will be back.

Loved it, great location. Our room didn’t have an outside window which was weird but it was very nice regardless

Exceptional

Flight was delayed came in at 0300 in the morning. Imagine trying to find this place after all the clubs closed down. People drunk on the street. Good thing they were polite and respectful. They were able to guide me to the right place. But I’m a big guy so my spidey senses weren’t going off. WESTIN DO BETTER

Super comfortably beds, lovely interior finishes and of course, the restaurant space was incredible. It’s in an old bank and many remnants remain, including a ceiling mural and the bank vault

Exceptional

Exceptional

Loved the location and the amenities. Housekeeping was a little behind property standards in my opinion. Basically just pulled up our bed linens and replaced towels. Dirty glasses not replaced and new water not replaced. One day we got no housekeeping service by 4:45 and had to tell front desk. Not to mention cable tv service was out for a complete day. I called front desk and they told me maintenance was on the way up and they never showed up-Two different times in one day. Weirdly, this room had no drawers to store clothes in. Still, we enjoyed our stay and staff was friendly and welcoming.

Everything was great!

Ok hold onto your seats… the only good thing was the bed. We parked valet. The guy was not helpful at all we had many bags. He did nothing to help. The lobby is through a fine dining restaurant what an awful experience to walk weary after driving for 8 hours through the restaurant to the front desk, both for me and the diners, there is no room services, there are no amenities you can even buy for instance my son needed saline for contacts, another guest needed aspirin. They have nothing to purchase in room. They have ridiculously tiny fridge that I guess hold a bottle of water? We had three people in our room, they did not even ask about extra towels or cot. Downtown has no people in it. Luckily we did find a lovely meal at Gulia’s. The hotel staff was not helpful or knowledgeable about restaurants. Really horrible experience. I used to love Westin… not sure if the brand has gone downhill or just this location.

The property and the staff were nice and helpful. I was disappointed that I paid for a city view for it to be a view of a building that was a couple of feet away from the window.

The hotel is probably fairly old, but was in good shape. We did have problems with the shower drain, the shower door kept slamming into the bathroom door, and a flickering light. No real dresser for clothes to put away either. Otherwise great location and value price for location

Exceptional

Exceptional

We loved it!