Best Western Plus Milwaukee Airport Hotel & Conference Ctr

Very good

Good place for a day or two but not longer, they don't cleaned the rooms often or well. The staff are knowledgeable and helpful, also the breakfast is good too.

Very musty odor in the rooms. Pool closed so early we were unable to use it. Uncomfortable bed.

Breakfast was outstanding!

Value for money.

Superb

Bed was comfortable Not clean, pool hours, bar, locks didn’t work, poor service, no sports in sports bar, breakfast was poor

Only disappointment was there is a bar connected that was not open on Sundays and Mondays. So we didn't get to try it out. Besides that great hotel.

The pool & hot tub. The microwave wasn’t working & the big door wouldn’t stay closed..

Bad

The property was dirty, old and did not provide enough towels, Kleenex or shampoo, conditioner and body wash for 4 people. I will not stay there again it has declined over the years and I did not see any improvements.

Check in staff was not helpful at all - we had to ask where stairs or elevator was. was told stairs was the closest and elevator was at the complete other end of the building, so we took the stairs thinking she was telling us our room was right there next to the stairs, when in fact it was on the other end of the building right by the elevator. There was a restaurant in the building which we figured would be a good place to eat. Food was not eatable. We just ordered a cheeseburger/fries and a chicken sandwich/fries, neither were eatable so we thought who could go wrong with a cheese pizza, were we wrong again. I would not recommend this place to anyone.

Airport shuttle was not available at 4 AM

Staff was uniquely uninterested in being helpful. Staff was terrible. Phone system didn’t work, staff ratrly pick up and are then rude and unhelpful. It’s an ugly hotel with useless staff and owners.

Bad

Superb

The rooms were nice and clean. The issue wear had was that we tried to get clean towels and they were never delivered.

Exceptional

Close to airport

Door key on phone did not work properly. No real shampoo or body wash. Just small packets good for one person only. Carpet dirty.