Baymont by Wyndham Merrillville

The keys did not get us in the exterior doors. The bathroom light did not work. There was stuff from somewhere in between the bottom sheet and the mattress cover. Front desk person was not helpful. Asked for refund, but have not heard from them ( we did not stay there by the way). We found another place to stay. My recommendation is to stay away from there until they get their act together.

My room had an iron, but no ironing board. I did not need the ironing board, but I think this was an oversight.

This motel is so bad that you can’t imagine. The staff, the amenities, cleanliness everything was terrible. Corridors and the elevator smelled like urine. Beds and washrooms were very dirty. I think that did not even bother to clean the room and washrooms before we checked in. There were no towels in the washroom anyway and even if you do get the towels, I’d suggest you to do not use these towels.

The attitude of the front-desk staff working the night shift on August 27th was extremely rude, impatient, and unprofessional. Whenever we asked for help, she acted irritated and made us feel like we were bothering her. Even after helping us, she would mumble things under her breath, which felt disrespectful and made it seem like she was saying something negative about us. Management needs to take this seriously, provide proper customer-service training, and if a staff member is unwilling to treat guests respectfully, they should not be working at the front desk. I would not stay here again and would not recommend this property if this kind of behavior continues.

The room was not vacuumed, sticky stuff all over the counters, crumbs, and garbage down in the cushions of the couch, the tub was filthy, hair, and urine all over the toilet, the bathroom door knob was falling off, the whole entire hotel was nasty

The room was very dirty

Rooms are disgusting and full of mold.

It was ok

I booked 2 double queen rooms at this location early in the morning for family to check in later that evening I even called to confirm both rooms with the front desk who confirmed both rooms and let me know she would make note to have them as close to each other as possible. Not even 30mins after my flight landed to head to the hotel I get an email saying one of the rooms were canceled. I was confused since I never cancelled anything so I called the hotel just to get met by Mary (front desk staff) on the other end of the call with the most disrespectful and unprofessional attitude. I kept trying to let her know I booked 2 rooms via Expedia at the “pay at property” rate and called to confirm both rooms that same day but her words “she was too busy to deal with me and she will cancel both rooms” and followed up with hanging up on me. I tried to call back a few times but she picked up and hung up or just didn’t answer the phone but still tried charging my card. Since my family still needed the rooms and the hotel staff was no help I called Expedia and they were met with the same rudeness from her. My family called the hotel and were told they have 2 rooms booked for them but now it’s 1 king bed for both. Since it was going late into the night my family went to the hotel expecting the rooms to check in but to be met by another staff member who said there was no record. Due to power outages and weather we had to pay more just to get new rooms that had bugs, and smelled of smoke.

How is this place still allowed to be open? Place is falling apart. Staff is useless. Towels were paper thin. Entire roof was filthy. Yellow sheets. Lumpy 10 year old pillow. Disgusting!

This is my honest review Stay as a homeless rather than opting this hotel.

This hotel will not honor my cancelation. Therefore I'm being charged for a room/stay i never got a chance to experience.

It was awful and I was not able to stay as they had no power

I stayed before and it was alright so I will blame it on the influx of people trying to get a room because of the storm...I honestly would give it another try under normal circumstances.

They allowed me to reserve a room on 08/11/2026, and there power was out do to the bad storm they had in Indiana. So I never stayed to even do a review

The hotel did not have my reservation so I was not able to check in.

Service was terrible very rude did not have linen available and breakfast was horrible

When I checked into my room, it was extremely dirty and clearly had not been properly cleaned. There was no toilet paper, feces still in the toilet, dried blood on the curtain, and the bedsheets had not been changed. Went to the front desk and asked for the room to be cleaned. The employee had an attitude with me and wouldn’t even give me confirmation that it would actually be taken care of. The entire environment was uncomfortable and unprofessional, including an employee walking around barefoot. Eventually the room was cleaned, but afterward it reeked of cigarettes and bleach. I tried to make the best of it and stay for the night, only to wake up in the middle of the night to BED BUGS. I STRONGLY recommend staying somewhere else.

Room was okay, had a funny smell. Staff was friendly. Breakfast was lacking but coffee was good. Remote didn’t work the tv but I didn’t stay there to watch tv.

TLDR: I have nothing nice to say: do NOT stay here!!!