Extended Stay America Select Suites Memphis Cordova

This is a wonderful place to stay love the closest to the restaurant are great the rooms are great just awesome place to stay

It was okay. Not the best but not the worst

The front staff needs to be retrained in customer service. The electronic doors on both ends need to be fixed. Key cards do not work and this is reflected in the review page of hotel from a year ago. The staff is prejudiced.

Stay was comfortable, staff has great hospitality.

The staff

Great Great

Great stay! Great location!

The Manager Danyale was very helpful and considerate of my situation.

Location They had bugs omggggg

Everything about this place was horrible, sticky floors, the smell, this place was horrible

Staffs are super sweet!!! Very helpful and the Hotel room is very clean and cool . It was nice 5 nights stayed.

Staff at front desk was very rude. Took forever to get someone up there to help check in only to be told we couldn't until after 3! I just got out of the hospital and in pain. They wanted to charge extra for early check-in but had no rooms available. Left and cancelled the room

VERY SPECTACULAR MUCH VALUE RATES

Room was ok. Floors with no carpet and too slick. The room felt damp. Room was clean. No amenities like hair dryer, shampoo, conditioner. Only a bar of soap and 2 towels. Full kitchen but nothing in it. You have to bring your own kitchen supplies or buy theirs. Hallway carpet very old and dirty. Hall way smelled. I probably wouldn’t stay here again. There was a yelling match in the room next door to us the first night and next morning but very quiet the next two nights.

My son and I arrived about 11:30 pm to a very dark parking lot with the lobby being difficult to find on the side of the building. I then entered a very dark lobby and had to use my cell phone light to read the signs on the closed front lobby desk. It instructed me, if arriving after 8 pm to check in, to use the phone and dial “0” to let the staff know i was there to check in. Mind you the instructions did not say the phone was outside, I had to find that myself. When I found the phone and dialed “0” a gentleman answered and asked if I would hold while he contacted someone to come check me in? He then got back on the phone and said someone would be there within 10 minutes to check me in. I then went back to the small, dark lobby to wait. After 15 minutes of no one showing up I went back to the phone and called back and told the person on the other line that I wanted to be checked in immediately or wanted a full refund given we were extremely exhausted from the long drive. He called the staff member back and then got back on the line with me and said she would be right there. She did come then to check me in but I heard her tell another person walking through the lobby that she has been at her “other job”. The door entering our room wouldn’t open without a lot of extra force and then the sofa bed where my son intended to sleep had a mattress that was completely worn out. Please remove this hotel from your website!

The staff was friendly. That's it The facility needs a complete overhaul. Every other day I had to get a new key card for my room. Had to wait outside almost 30 minutes for someone to accommodate my reservation with a late check in. The is a restaurant/lounge that shares the general area, couldn't get any sleep Saturday night until they closed, because the music and parking lot traffic were so LOUD. Couple next door that shared a wall with us was literally fighting all night one night, again couldn't get any sleep because of that distraction. Elevator is on its last leg. This is just scratching the surface of why I will never stay there again or at any Extended Stay if this one represents all the others. I overpaid for less than stellar accommodations!

The kitchen was not fully equipped however the room was clean and spacious

I will not be staying here again nor will I recommend anyone else to. All in all

Parking was secure, cameras covering the parking area. Staff was very professional

two holes in the furniture kitchen faucet has scratches or damage