The O Hotel, Trademark Collection by Wyndham

Beautiful hotel. Amazing staff. Let us drop our bags after checkout but the breakfast was kinda sad.

Room Nothing, it was all good

Staff was very nice but the building is very old and breakfast was weak.

Good

Very good

Easy access and great location

Very good

Good

Great experience everything was easily accessible

The hotel was no frills, inexpensive, and 10 minute walking distance to the LA Convention center. The hotel lobby and room had a rather stale smell and the hallways and elevator had no AC so it was really humid while we were there this summer. The parking lot next door was a bit sketchy and the elevator didn’t work. They charged an extra $25 a day for amenities, including free water bottles so at least we made sure to get water bottles. Every chance we got the breakfast in the morning was very simple: dry cereal, bagels, yogurt, and milk, coffee. It fulfilled its purpose for our short stay. The staff were very friendly and kind.

Location of hotel is excellent, walkable to many DTLA highlights, byline just out the door and metro only 1.5 blocks away. Staff very friendly. Older building so street noise at night. I recommend ear plugs. Beds were a bit soft. Breakfast included is very nice however this time there was no chef so the same items were there each morning rather than hot meal like last time which I hope they bring back when we stay again in a couple of months.

Superb

It was a comfortable spot to stay. The paint was peeling off the wall.

This is a 2 star hotel - not very nice. My view was a wall. There was a wet spot in the carpet in front of the mini fridge. The AC cannot be on in the middle of the night without a bright blue light illuminating the room. The sheets were horribly scratchy. Will not be staying here again.

My room did not have AC, and the moved rooms and still the AC was not working. Terrible

All the staff were so kind and helpful. A really comfortable and spacious stay. The AC in the rooms is also amazing, although the hallways are warm.

Good location - ok hotel. Needed to be cleaned better.

I woke up with a trail of bed bug bites on my stomach I emailed them about the whole situation but haven't gotteb a response. Awful experience

Our complain to booking, what was also reported to the police when they came to our room: Dear All, We are writing to formally report an unfortunate incident that occurred during our stay at The O Hotel, 819 Flower Street, Los Angeles. We checked in on Saturday, August 8th, at approximately 10:00-10:30 p.m. As soon as we entered our room, we noticed that the in-room safe was not functioning. We immediately contacted the front desk, and a staff member came to inspect it. He confirmed that the safe was indeed not working and assured us that it would be checked and repaired by the appropriate maintenance personnel the following morning. The following day, I left the room at approximately 9:20 a.m., being the last person to leave. Before leaving, I informed the front desk that we would like our blankets replaced and that the safe was still not functioning, as no one had come to repair it. We were assured that the issue would either be resolved or that we would be moved to another room. When my fiancé and I returned to the hotel later that afternoon, no one had yet inspected or repaired the safe. At that time, I noticed that although the room door was locked, it was not completely closed. I also observed that my suitcase, where we had stored a fanny pack containing part of the cash for our trip, appeared to have been slightly opened. Given the circumstances and our focus on resolving the safe issue, we did not initially attach significance to these observations. We again requested assistance regarding the safe. A staff member came to the room, and after hearing our explanation, decided that it would be best to move us to another room. My fiancé first inspected the new room to ensure that the safe was functioning properly. Once he confirmed that it was, we moved our belongings. The remainder of our trip proceeded without incident until Tuesday morning, when, while packing our belongings, we realized that the fanny pack was missing.

Awesome stay.