Fairfield by Marriott Inn & Suites Little Rock Otter Creek

The office attendant was awesome Rooms could use some cosmetic attention

Nothing The front desk was rude and worker cursed me out and told me to leave and wait 30 min for my confirmation to show up. It was a winter storm and I wanted to remain in the warm building until she said she were ready. No I got cursed out very unpleasant feeling at this location.

Close to breakfast

Price Did not live up to what it advertised. Mainly non smoking rooms and breakfast included. Rooms smelled heavily of smoke and we were told that because of a mchine break down no breakfast was available. Staff didn’t even apologize.

No coffee maker in the room No lounge. No coffee at the office window

Pictures online do not represent the ooor condition the rooms are in

Nothing, the place was nasty but cheap The place was nasty poor cleaning, and cockroaches

Nice and clean

horrible customer service

Needs upgrade

Staff was acceptable,but not friendly at all: Refrigerator didn’t work in the room,so 4 stars kinda pushes it.

Staff persoal employed not acceaiblity i dont like service..instalatin good only employment

The room smelled like moth balls. The door lock broke and we had to walk to the front desk three times. In twenty degree weather.

No coffee, no breakfast.

It was near many amenities Parking lot used to have a pool apparently. Area wasn't marked and I damn near broke an axel going over what used to be a pool. The staff charged a black person a damage deposit where as they didn't charge me any. Girlfriend lost property and they told us they threw it away. There was blood stains on the sheets

A/C unit was loud and there was a cockroach in the room.

The bathroom sink was busted up, but it worked, couldn't really shave, the stopper was busted.

Decor & location No one at the front desk until 8 am. No continental breakfast as advertised. Bathtub had random long maroon hair in it & base of toilet not clean.

Room was shabby, there were holes in the privacy curtain on the window, the lamp shades had holes in them and were askew. The staff were unfriendly. The room was supposed to be a non-smoking room but reeked of cigarette smoke which was noticable as soon as I opened the door. Because my experience with the staff was so unpleasant I had no desire to speak with them again. Because the smell was so bad I went and bought a can of Febreeze and sprayed the entire room and bathroom down with it just to make it tolerable. I will probably never book a room from Super 8 again because of this experience.

MOTEL 6 AMENITIES….NONE