Hampton Inn Lancaster

Just an odd smell in the room.

The room was not cleaned at all nor replenish the coffee products I used for the next day ,I had to go downstairs after calling the front desk because no one answered the phone so I could ask for more towels and coffee ,sugar and creamer, the breakfast was a mad house so we had to go out to eat breakfast and pay at a diner both days .the pillows were horribl. The refrigerator froze every thing we put in there,

Wonderful place else to many good places

Thank you, kitchen staff was exceptional.

Supercharger was near. Our room was on the first floor and there was a door going to the parking lot as well the stairs to the upper floors was across our room. In the night, it was constantly opening and closing. The sound was terrible and kids making noise while climbing up the stairs were terrified during the sleep. Personally it affected our stay. I tried to speak to the gentleman at the reception and felt like he is sick and was wearing a mask. So, didn’t get a change in room. I have a leg injury and I can’t walk too much or use stairs often. That’s why we said first floor, but never thought the troubles behind it.

All in all we had a wonderful time but that’s because that’s the way we are. We love the conjoining rooms we enjoyed there was an option for breakfast. The pool is beautiful. The beds were comfortable and I was so happy that when I asked for pillows, they brought them up right away …that really put a bright turn on things . The problem though is that the breakfast wasn’t so good. The coffee was very bad and it was just very lackluster for the price. I mean we had two rooms 1300 and change and we just didn’t expect the front desk to look like a motel . Also the employees in general do not really seem very happy or pleasant or friendly but either way we had a great time I would go to courtyard next time I think.

Skylar a staff who checked us in was excellent. Personable and assisted in checking room status and was extremely attentive. There was a taller, older Caucasian female staff member working the kitchen on Sunday morning that was extremely rude. She was not wearing a name tag and did not really engage when the children of the team asked a question. She was noted using nonverbal cues . Rolling her eyes and walking away.

We stayed here for one night during our road trip and had a great experience. The room was clean and comfortable, the staff was friendly, and both check-in and check-out were quick and smooth. Free parking was also a big plus. We didn’t get a chance to try the breakfast, but overall, we had no complaints. Great place for a comfortable overnight stay!

Rediscovering Hampton Inn after staying at a competitor. I remember why I started there, and can't think of a reason to go to another lodging. 2 locations in 2 different cities were wonderful, did not disappoint.

Location and staff Everything was great.

The place was spotless, with excellent amenities, with a wonderful staff. The location located between downtown Lancaster and the Amish areas.

Room was okay—small but clean and quiet. Bed comfortable. I would stay here again if making the same trip in the future.

The

everything was good i don't have any complain

Clean rooms

Exceptional

Very clean. Very professional. Good breakfast. Family friendly.

Breakfast was the same for two days not my preferred style. Egg and cheese omelet with then being overcooked and crust on the edges. Also breakfast was chicken sausage and not my preference.

!

It was clean with nice beds and water pressure. Breakfast was good too.