Atrium Hotel at Orange County Airport

Photo of hotel deceptive. Close to airport but I was disappointed. Moldy smelling carpets, no face cloths provided or no ice bucket. No AC in fitness center. Top 3 worst hotels I've stayed at. Never again. Thankfully it was only a 2 day stay. Staff was great though:)

Room had a moldy smell and could not be relocated. Terrible stay.

Great

Great hotel and location!

Overall, I guess it was OK but we were there three nights and the restaurant was closed. I don’t recall it mentioning that on the website so we were depending on the coffee in the room, which was not replenished until we had to call down and ask they never came in and made up the bed I don’t expect him to change the sheets every night, but I did expect them to come in and make up the bed. And there is no convenience center in the lobby. They had a few sodas and drinks behind the desk that you could buy that’s it. The pool was nice but no hot tub or Jacuzzi. if it weren’t for the wonderful staff, I would’ve even rated this lower. they do not have free parking for their guest. You have to pay. I believe it was $28 a night.

Place needs some deep cleaning. Roaches… bugs… disgusting…

Exceptional

Although a little dated was very clean and good value for money

Rooms had an order to them

No breakfast offered Bathroom door was very noisy. AC did not cool, no mini fridge in room

Good location

Loved the balcony, proximity to John Wayne airport, and the pool area. Some of the furniture was a bit worn/stained but not enough to be bothered by it. Just could use some updates.

Nice spot for a night.

Not as clean as I would’ve expected. There was blood on one of my towels. My biggest complaint is what they charge for parking $28/night. Next is hearing the doors slam all night long. I would never recommend this place to anyone and I will never be staying here myself again. Team Ayres & Hilton. This place sucks!!!!!

The toilet leaked from the bottom when flushed. Mold on the bathroom ceiling. Coffee pot was broken. This hotel needs a major upgrade.

Was food debris left in the room from a previous traveller. Heavy mildew smell in the first floor hallway (past water damage left untreated?). Was a late booking/arrival due to airline flight cancellation. Spoke with overnight manager about getting towels after seeing there were only 2 for 4 guests. He explained he could only get 1 type of towel and that was that. The rating shown on Expedia did not reflect the sad state of the interior condition, condition of the room, or the guest experience. Would not recommend this place. Was going to give a 1-star but knowing there are worse places I ranked this as a 2-star to try and be fair but the room condition definitely was 1-star.

The young man at the front desk Camilo was probably the best part of staying at the hotel. Unfortunately, the first room had a strong mildew smell and bedding was very damp with visible water stains on sheets, and the table near by was also saturated with water. Thankfully Camilo changed the room and it was much better than the first. However, carpets are stained and furniture/decor is dated. There were no bugs, air conditioner works well, tried looking for an ice machine but was not in the area found on room map, the beds are comfortable for sleep and balcony is suitable. The hotel is across from the airport but no air traffic is heard. If you are going for a couple or more nights with more than 1 person ask for extra towels. ALSO, "Note Two Important Details" If you're wanting a room with a refrigerator they are only in rooms with king beds. You can request a refrigerator for an extra $10 per night. Also, parking costs $28 per night and is in a secure area.

Good

The room smelt like mildew and wasn’t happy about paying 28 dollars for parking

Beds were very comfortable although the bathroom very outdated and very small shower. The hotel also had an old building smell to it and the parking getting in and out was confusing and wasn’t really explained during check in. The staff was great. Also no bar, like pictured in the pictures of the hotel and no hot tub. AC was not working in the gym room.