Holiday Inn Express & Suites Hot Springs by IHG

The Hotel was pretty clean but if you needed anything like clean towel's, toilet paper And body wash you had to go downstairs to the desk and get the person working the front desk to get for you. I made several trips to the desk. Breakfast was good. Parking was good. Pool area was very hot and bathroom in that area were not clean and the toilet was leaking.

Helpful and friendly staff. Great location. I always stay here when visiting Hot Springs.

Clean hotel, breakfast was great

This was a very clean and quiet hotel. Very comfortable beds!

Good place to stay. Clean and easy check in

Beautiful hotel, very clean. Staff was very nice and helpful. Parking is well lit at night and clean and the breakfast and their staff was awesome. Thank you for a wonderful stay.

10/10 everything ❤️

Pleasant

Very clean rooms, bed was comfortable, pillows very soft. Breakfast was excellent!!! Great variety.

I recommend this place to anyone. It’s very nice and clean

This will be our Forever stay, whenever we travel to Hot Springs! It’s clean, updated, and convenient to everything! And, The Staff is Amazing! They are very professional, knowledgeable, and personable. We felt “Welcomed” the entire stay!

N/A

Facilities up to date, very clean, great breakfast with plenty of options. Coffee very good! I especially liked they have drawers in the bathroom to keep your things easily accessible rather than on top of the cabinet next to the sink. We had a suite and there were more than enough tables. Beds were comfortable The location of the TV made it hard to see from the sofa area, and couldn't be turned enough to make it better

Nice place to stay

The front desk lady was lovely on check in ! Very nice and just so helpful Everything was great

Girls trip for the Fourth. It was great. The hotel was in a convenient location with lots of parking space. The room was clean and smelled nice. The staff were kind, helpful and attentive. Also spoke very kindly. Breakfast was available and it’s a cute breakfast area with tvs.

Loved this hotel!

There was a leak in the water supply for the fire extinguishing system and at 6:30 in the morning, a horribly loud siren went off. All the guests began to pour out of their rooms and head for the front exit. There was NO direction from the staff except to tell us to step out onto the parking lot for as long as it took. Five fire trucks arrived, including a hook and ladder truck plus the police. We had to stand outside for at least half an hour. When they finally figured out it was a leak in the fire extinguishing system, they were able to turn off the alarm. Granted, IF there had been a fire, the noise would have been warranted but that was not the case. The alarm was deafening. When I asked the staff if there would be any compensation for the inconvenience, she looked at me as if I were crazy and said she had no control over the faulty alarm. She would give me 500 points. I felt insulted and ignored.

Clean nice not too far from the highway Accessible

Exceptional