Super 8 by Wyndham Grapevine/DFW Airport Northwest

Good

Hotel was clean and quiet.

My father is staying here. Everything is so local and within walking distance it’s always clean the bed is nice and soft and clean white! I’m very particular about the floors and the bedding and they are all clean! The showers are clean for the price you can’t beat it!!

Clean room

Cheap Breakfast, out of something every morning early. pool closed the entire week. air conditioning had trouble keeping the room cool

Good

My room (103) has a mold problem (black mold?). After being in that room for a few hours, my chest started hurting and I was coughing and it made me sick so I checked out at 1:30am. The attendant moved me to another room (205) which was not much better so I just checked out and left. I will be asking for a refund and I probably should make a call to the health inspector to see if it's a black mold issue. If so, they will shut that room down....rightly so, its a health hazard!

Vacation

To much noise from upstairs rooms

Our stay at the Super 8 by Wyndham Grapevine/DFW Airport Northwest had some positive aspects. The location was convenient, and the staff at the front desk were pleasant during our stay. The room met our basic needs, and the hotel was easy to access. We chose this hotel primarily because it advertised a pool, which was an important part of our plans, especially for the children. Unfortunately, the condition of the pool area prevented us from being able to use it safely. Our experience at the Super 8 by Wyndham Grapevine/DFW Airport Northwest was extremely disappointing, primarily because of the condition of the pool area. The only reason we selected this hotel was because it had a pool for the children. When we went to the pool, we found metal pop tabs and broken glass on the pool deck. Even more concerning, we personally found five separate pieces of clear broken glass inside the pool itself. At that point, we decided it was simply not safe for the children to swim. What made the situation even more frustrating was the response from the front desk. We personally took several pieces of the clear glass we had removed from the pool to the front desk and showed them to the employee. Unfortunately, he seemed largely unconcerned about the situation. Broken glass in a swimming pool is a serious safety hazard, particularly when children are expected to use the facility. We understand that problems can happen, but we expected the hotel staff to take immediate action to inspect and secure the pool after being notified. Because the pool was the main reason we booked this hotel, having it be unsafe to use significantly affected our stay. I would strongly recommend that management inspect the pool area and establish a much better cleaning and safety procedure before allowing guests, especially children, to swim.

Room was ready for us and very comfortable ! Staff was welcoming and answered all our questions! Shuttle right on time to drive us to DFW airport!! Nothing

Thought the 4.50 star was a great place to stay at Wyndham Super 8. My mistake. The desk checkin host had a big attitude about early checkin. At 1pm wanted to charge an extra $30 for early checkin

First room they gave us the a/c wasn't working and next door room was super loud. Management was nice enough to switch our room. However, elevator stopped working at least 3 times. Hotel hallways had no a/c. Hotel room key had to be reactived every time we left the hotel for any reason. Location was not bad but definitely will not be staying here again.

Exceptional

Clean staff was kind and accommodating quiet. I’m definitely coming back with every penny even if you just need to get away from your screaming kids lol but no, it’s great. I know someone who’s staying long-term and I do not blame them. They have everything you need in there.

I came in and everything was clean and taken care of. They were able to accommodate my reservation because it happened to come early and they just moved it over a day instead of refusal. I came at a really bad time in my life so I was in need and they were so kind. The room was very clean cool and honestly, I didn’t wanna leave. The shower was clean. There was no bugs the floors clean enough to walk on. I’m coming back that’s for sure.

Room had a bad smell. The breakfast only had one option. Breakfast was the same every day.

The quietness , shuttle from airport Smell of room, breakfast, wasn’t able to provide shuttle back to airport

Good

Clean room