Baymont by Wyndham Durango

Paid $250 for 1 night and $100 deposit!! If I could rate zero stars I would the room was disgusting the walls had black marks all over them, mind you the walls are white. There was dust everywhere, the ac smelt awful. The towels had dried up dead bugs in them when we unfolded them all the dead bugs fell out. The refrigerator and microwave had crumbs all over. There was dog food on the floor and dirt and leaves. We asked a staff member if he could at least sweep and mop and get us clean towels and all he did was literally sweep the dog food out the door and then mop the floor with water only no cleaning solution just water and the mop was a old beat up Ocedar mop that looked like the head hadn't been changed in over a year it was falling apart and stained black I would definitely not stay here again we also never received our clean towels! 0/10 do not stay here! Just pay the extra $100 to a different hotel don't let this hotels lobby pictures and pool pictures fool you! It is disgusting!

Towels were severely worn and some had stains.

The Baymont was a convenient stop on our way home from Arizona. Upon checking in we found long human hair on the wall in the bathroom, and it also was obvious that the baseboards hadn't been cleaned in quite some time. So, we requested another room, and we were promptly given a different one. There was only one towel in the new room, so we had to request more. The swimming pool was being worked on or cleaned all evening, so the pool was unavailable to guests until the following morning. The bed, however, was very comfortable, so that was nice. The staff we talked with at reception was very friendly and cooperative. We were disappointed with the quality of the hotel however, as we expected better from a Wyndham.

I only booked here because it said it was a Wyndham the looks were deceiving from the pictures. The hot tub was broken, the property just seemed ghetto and run down. Are blanket on our bed had dog prints on it like the cleaning staff just flipped it over. The room was a little dirty and dingy the walls are paper thin so you can here the other rooms, the bathroom window had no screen on it so we didn’t feel comfortable leaving it open and that was the only ventilation in the bathroom. Would not stay unless needing a quick cheap night stay not for travelers to kick up at

Unfortunately the sheet on the king bed kept coming off as one turned in the bed. The hot water took a long time to come - had to run the sink and the tub water to finally get hot water so there was a lot of wasted water.

It needs a lot of help

There are a few things. This is my 2nd stat here and no where was I charged for a depot on my first stay. The pool made my clothes stink and gave my son a ear infection. Hidden fees and I was charged $20 upon check in w the card I used to book the room

The room was highly unmaintained, dirty and missing common essentials. The staff was not helpful.

It was not good at all. Outdated

Staff was rude. They smelled like weed. The pool was closed. Rooms were dirty and the place was ran down. I would not recommend anyone to book this place.

Highly dissatisfied. The place was an absolute dumpster fire. It was dirty, highly unmaintained, very unhelpful staff.

There was no hot water

The staff was never there at the desk to help you. The pool was nasty, the hot water in the room didn’t work

No light in bathroom sink area

Didn’t feel safe staying there. I immediately turned our room keys in and found another place to stay

The location, clean sheets and towels The hotel room did not look like the picture. They were also dirty. The pool was dirty.

Dirty , bed was like sleeping on springs and creeks when lay on. Mattress protector had stains. Hot water was barley warm. We never stayed and went to front desk for refund and were no help at all.

Everything was great

Disgusting

Bed was comfy and the room was large. The floor in front of the sink was oddly very soft, like it had been flooded at some point (on the second floor). Air conditioning was good.