avid hotel Chicago O’Hare – Des Plaines by IHG

Good everything

clean room

From A to Z everything was amazing

Room was clean and good breakfast

Hotel was nice and clean. Bella at the front desk was kind and courteous.

Overall good

Exceptional

The property is about 6 minutes from the rental car center and conveniently located near a variety of restaurants and stores. Across the street is a Ross, Target, and ihop. The rooms were clean and the beds were comfortable. I would stay here the next time I am in the area.

Exceptional

Nice hotel for the money.

Exceptional

Clean, big, comfy rooms! Check-in was easy! Free parking! Will stay again!

The overall cleanliness of the room was acceptable, but I was very uncomfortable to find traces of the previous guest’s feces on the toilet seat. There were also noticeable greasy marks and stains on the surface of the dresser in the room. It did not seem like the room was cleaned thoroughly, especially in the less noticeable areas and corners. Overall, I think more attention to detail is needed when cleaning the rooms.

Very simple but clean and amenities were enough.

The staff was very welcoming, asking good question and made me feel comfortable with my stay, they were very information and were doing their best to guide me with my vacation plans.

The staff was pleasant. The breakfast was not much to speak of.

Clean rooms and common spaces with modern, useful features. Loved the Dove products in the bathroom, the plentiful free breakfast, free parking, and comfy beds. Would definitely stay here again.

The staff and cleanliness of this hotel is always great!

Modern design means no carpet even in the rooms - great for allergies and ease of rolling bags. It also means great lighting for working with a small but very functional desk AND a rolling table that can be used as a desk at the side chair. Excellent wi-fi and port connections throughout room. Very comfortable bedding and great bathroom - no tub and instead a huge shower. The included breakfast was excellent with multiple stations and good hours (goes until 9:30am), but got very crowded around 8:30 as many of the guests including me decided to take advantage of the later timing. The front desk and serving staff are attentive and service oriented.

It’s new and good Location and building