Embassy Suites by Hilton Cincinnati RiverCenter

Clean room. Good breakfast.

I’m not sure if some of the issues were related to the hotel having several events going on during our stay, but breakfast was extremely hectic every morning, with very long and crowded lines. The rooms themselves were okay—nothing special, just average. One thing I found unusual was the layout of the hotel. As you walked through the hallways, the rooms had large windows facing the open interior area. If the shades were open, you could see into the open space and toward the other rooms on the floor. It gave the hotel more of a dormitory-style feel, which was definitely different from what I’m accustomed to. Unfortunately, we also had some issues with the bedding. The bedding provided to us had quite a bit of hair on it. We also were not provided with enough towels/washcloths for the duration of our stay so we made do. We were told they had to be cleaned and available next day. No. There were also two fire alarms during our weekend. These weren’t a drill we were required to evacuate the hotel, only to later find out that both were false alarms. Parking each night was also less than ideal. It wasn’t the worst experience, but it certainly wasn’t the most convenient. One of the biggest disappointments was that the pool was closed for the entire weekend. It definitely made for an interesting stay. Will not stay again.

The hotel was very clean. The staff was friendly and breakfast was great.

Our room had a very noticeable musty/mold smell. If we would have spent more time in our room I would have requested a new room. It was reported to the front desk staff before we leftand was offered snacks for the inconvenience.

Our hotel had very very dirty vents in both the bathroom and the hallway the sink also dripped in the bathroom.

The man that checked us in was the grumpiest man I've ever met. While the lady was very kind when we asked for assistance later.

The breakfast was excellent and the staff was great. My reservation was messed up, my room had broken glass in the carpet, dirty bathtub, missing toilet paper holder rod, loose toilet seat, loose bathroom cold water knob, the front door was extremely hard to close, and the first TV remote didn't work. But the room had a great view and the bed was comfortable.

Wonderful hotel. Clean Room, Excellent breakfast included, staff was very helpful. Loved the happy hour 5:30-7:00 pm

The staff were excellent. The air conditioner did not keep the room very cool.

Only downfall was that the pool patio door was locked so we couldn’t sit outside and enjoy the views

Upon entering the room I went to find the safe locked. I went back to the front desk and asked if it could be unlocked. They said they would send someone right up. No one showed. The next morning I again asked at the front desk to have the safe opened. They apologized that it wasn’t open the prior day and said again they would send someone right up. No one showed for any of the three nights we were there. The parking garage - $28/ nightly (no valet available) turned out that it was open to fans attending the Cincinnati Reds games, thus for the duration of our stay it was difficult finding open spaces. Breakfast area was very nice and clean and the staff very courteous and helpful. Room set up was very nice, however the room housekeeper did little more than pull the bedspread up. The bed was not remade. I would not stay here again. I would go across the street to the Marriott next time.

Beautiful views of the Cincy skyline.

Mostly good fri. Was a better night then Saturday the woman at the bar was really kinda rude. The breakfast crew was awesome. Room ok the vent in the bathroom was filthy.,and the fridge didn't have any shelves in it .

The room needed some attention. Stains on carpet

Rooms were clean. Staff was friendly and helpful. Breakfast was good.

Later I neded to book the second consecutive night for my trip which I booked through Expedia and the rate was $60 more per night. The registration desk man said I would have to check out at regular checkout time and then based on occupancy check in later the same day for my 2nd booking to get the riverside room. They didn’t help us get the riverside view from the beginning to avoid the disruption of changing rooms so we had to stay in the room without the view despite having booked that specifically ages ago. The AC worked weakly in the dining part of the room but there was no AC airflow in the bedroom - making the stay very uncomfortable and the experience with the desk staff was unhelpful

We didn’t have any hand soap in our room or any toiletries around the sink like hotels typically do.

Not a fan of the check-in process and the tiny amount of room available to park while you go in the building. The parking garage itself was okay. Room had a big stain on the carpet near the window and a tear in the fabric of the sofa but was otherwise fine. Restaurant barely qualifies as such as the menu is pretty limited and I don’t recall any gluten free alternatives offered.

Great location to catch a Reds game! Nice to have a drink and snacks to relax before the game also! The breakfast was nice!

The room was smelling and no air conditioning