Drury Plaza Hotel Cleveland Downtown

Great experience clean room great staff 👍

The staff member who checked us on n was very nice and helpful.

No complaints. Very well run and clean

What a gem! Wonderful location in downtown and great staff / dinner.

I would have really appreciated a magnifying makeup mirror in our bathroom.

It’s too bad but that was probably the last time we will stay there. It is amazing hotel close to everything and the staff usually are amazing. This is our second time staying here. The first time was great too. We had no trouble but at the end of the day we got our car our car was so tightly parked at the back that we couldn’t get into the back to load our luggage then they lost the keys to another car then the One guy stood there waiting for things to get better. I guess by just standing there and then we got flipped off by another one of the employees Anyway it’s too bad because it is a great hotel and like I said the staff is amazing. I don’t know what happened to these two jokers that were outside but they sure don’t know how to treat people.

One of the best value hotels I have ever stayed in. Excellent breakfast buffet, three free alcoholic drinks per evening plus a well stocked dinner buffet all included in the price of the stay. Facilities and rooms were in excellent shape. Even offered housekeeping each morning. It was in a great location, walking distance to many venues.

they have free of everything pretty much and it was a bonus

Very nice place. Staff excellent! Loved the 3 free drinks and the breakfast buffet along with the evening food! Can’t beat it!

The staff was very attentive and the room was very clean. My only complaint is the parking on site was only valet. After I used this service I noticed several parking garages that were cheaper nearby. Had I known, I would not have used the valet.

Very clean, great location, friendly helpful staff

Great stay.

The property was spectacular! This was my second stay here and they never disappoint. From the front desk staff at check in to the pool maintenance man, everyone was so accommodating and ready to willing to help in every capacity. Thank you for making our stay so memorable. Also, wanted to mention the dinner and breakfast were delicious!

Beautiful facility

This is our third time as staying at the Drury in Cleveland. Each time has been consistently top notch. The building and location are excellent and in the heart of downtown. The only negative is that you can hear sounds in the hallways because of the hard surfaces and high ceilings, but this is managable.

Outstanding stay! The staff was wonderful! The amenities were fantastic!!! 10/10!!!!

A

Free dinner wasn't the greatest, but did the trick and breakfast was really good.

Kickback is a 10/10. Best shower I have found in a hotel.

Food options were much better than we expected. Staff was all very nice and attenti